Nx Witness VMS
Experiencing an issue, have a question, or want to learn more about your Nx Witness system? Please check the various sections below for our support article library.
Miscellaneous
Troubleshooting
- Hardware ID (HWID) changed and license is not recording
- How to change software logging level and how to get logs
- How to collect Nx Mobile debug logs?
- How to create a Wireshark capture
- LDAP Troubleshooting Guide
- Nx Server is Unresponsive
Known Issues & Fixes
- Instant Analytic Events are Triggered only Once on the Build 4.2.0.326xx
- VIVOTEK cameras go offline after updating to Nx Witness v4.1.0
- How to bypass the QT scaling issue in Ubuntu
- How to fix the Analytics Database Storage Issue
- How to Fix ERR_CERT_REVOKED on macOS
- How to fix in-client upgrade issues on Ubuntu
Nx Witness FAQ
- Hanwha SUNAPI vs ONVIF
- Supported In-Camera Analytics
- How to re-enable the power-save mode in Nx Desktop?
- What is an experimental feature?
- Antivirus Configuration: Exclusions/Exceptions
- Audio in Nx Witness VMS
Installation & Updates
- C2P in Nx Witness
- Current and Past Releases (Downloads & Release Notes)
- Windows OS • Installation Guide
- Ubuntu Linux OS • Installation Guide
- Mac OS • Installation Guide
- Connect a System to Nx Cloud
Nx Desktop
- Access the Nx Witness User Manual
- Action: Show on Alarm Layout
- Add a Multicast Stream
- Add a Server to an Existing System
- Add a Virtual Camera (v4.0)
- Add a Web Page
Nx Server
- Nx Witness Health Monitoring
- System scalability improvements: 3.2 vs 4.0+
- Modify the limit on simultaneous transcoding sessions
- How to access Nx Server configuration options
- Resource capabilities update online
- Analytics usage limitations
Rules Engine
- Action: Send Mobile Notification
- What is the Rules Engine?
- Rules Engine: Events
- Rules Engine: Default System Events & Rules
- Rules Engine: System Generated Events
- Rules Engine: Actions
Nx Witness Licensing
- License Key Numbering Format
- Activate a Free Trial License
- Supported Encoder and Multi-Sensor Devices
- Types of Nx Witness Licenses
- Internet Activation of Licenses
- Manual Activation of Licenses