Nx Witness VMS
Experiencing an issue, have a question, or want to learn more about your Nx Witness system? Please check the various sections below for our support article library.
Installation & Updates
- Nx Witness Prerequisites, Setup, & Maintenance
- C2P in Nx Witness
- Current and Past Releases (Downloads & Release Notes)
- Access the Nx Witness User Manual
- Windows OS • Installation Guide
- Ubuntu Linux OS • Installation Guide
Nx Server
- How to preserve bookmarks
- How to proxy and change the settings for Web Pages via the Server API
- Modify the limit on simultaneous transcoding sessions
- How to access Nx Server configuration options
- Resource capabilities update online
- Large Systems Deployment
Nx Desktop
- Adjust the maximum number of items on a layout
- Camera Optimization
- How does Auto-Discovery work?
- How to auto enable showing info on video items in the Desktop Client
- How to emulate the GPU using your CPU
- How to replicate the Desktop Client configuration?
Integrations
- How does Nx Witness support camera brands?
- Add and Configure an IP I/O Module
- What kind of IP Video devices are supported?
- Supported In-Camera Analytics
- Axis in-camera analytics integration
- Bosch in-camera analytics integration
Troubleshooting
- Following log files in real-time
- Hardware ID (HWID) changed and licenses are unavailable
- How to change software logging level and how to get logs
- How to Collect Nx Mobile Debug Logs?
- How to create a Wireshark capture
- How to resolve offline or unreachable cloud connections
Known Issues & Fixes
- Plugins are unavailable
- Dahua Analytics Event do not show in the VMS
- Dahua Smart IVS Metadata provides incorrect color information
- Dahua Authentication Issue
- Hikvision camera with the V5.7.12 or newer firmware cannot be added to Nx Witness
- How to prevent your Bosch camera's stream from switching to MJPEG
Nx Witness FAQ
- Resolving Apache Vulnerability False Positives
- How to change the Cloud System Owner
- Optimizing Bandwidth Usage: Tips for Efficient Data Consumption on Metered or Low-Capacity Connections
- How to check and/or change the TLS version
- How to generate and add a self-signed trusted certificate
- Modify the playback length for the Play Sound action
Nx Witness Licensing
- License Key Numbering Format
- Activate a Free Trial License
- Deactivate/Move a License Key
- Supported Encoder and Multi-Sensor Devices
- Internet Activation of Licenses
- Manual Activation of Licenses