Nx Witness VMS
Experiencing an issue, have a question, or want to learn more about your Nx Witness system? Please check the various sections below for our support article library.
Installation & Updates
- Nx Witness Prerequisites, Setup, & Maintenance
- C2P in Nx Witness
- Current and Past Releases (Downloads & Release Notes)
- Windows OS • Installation Guide
- Ubuntu Linux OS • Installation Guide
- macOS • Installation Guide
Nx Server
- How to preserve bookmarks
- How to proxy and change the settings for Web Pages via the Server API
- Server Archive Encryption
- Merging Systems in Nx Witness
- Reindexing and Fast Archive Scanning in Nx Witness
- Action: Send Mobile Notification
Nx Desktop
- Access the Nx Witness User Manual
- Action: Show on Alarm Layout
- Add a Multicast Stream
- Add a Server to an Existing System
- Add a Virtual Camera (v4.0)
- Add a Web Page
Integrations
- How does Nx Witness support camera brands?
- What kind of IP Video devices are supported?
- Supported In-Camera Analytics
- Axis in-camera analytics integration
- Bosch in-camera analytics integration
- Dahua in-camera analytics integration
Troubleshooting
- Following log files in real-time
- Hardware ID (HWID) changed and license is not recording
- How to change software logging level and how to get logs
- How to Collect Nx Mobile Debug Logs?
- How to create a Wireshark capture
- How to resolve offline or unreachable cloud connections
Known Issues & Fixes
- Hikvision camera with the V5.7.12 or newer firmware cannot be added to Nx Witness
- How to prevent your Bosch camera's stream from switching to MJPEG
- Instant Analytic Events are Triggered only Once on the Build 4.2.0.326xx
- How to bypass the QT scaling issue in Ubuntu
- How to fix an Analytics Database Storage Issue
- How to Fix ERR_CERT_REVOKED on macOS
Nx Witness FAQ
- How to check and/or change the TLS version
- How to generate and add a self-signed trusted certificate
- How to Save the Object Detection Database on an SSD
- Using a Gmail account for the Outgoing Email Settings
- What is Nx Certificate Validation?
- How Secure is Nx Cloud?
Nx Witness Licensing
- License Key Numbering Format
- Activate a Free Trial License
- Deactivate/Move a License Key
- Supported Encoder and Multi-Sensor Devices
- Types of Nx Witness Licenses
- Internet Activation of Licenses
Miscellaneous
- Modify the playback length for the Play Sound action
- Nx Witness Versioning
- ARM Support Policy
- Mobile Support Policy
- How to get a snapshot from a camera via email when an event is detected?
- Nx Desktop Keyboard Shortcuts