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  1. Network Optix
  2. Nx Witness VMS
  3. Known Issues & Fixes

Known Issues & Fixes

A list of pressing known issues and quick fixes for them.

  • Integrating Halo Vape Sensors with Nx Witness v6.1+
  • Resolving Hardware ID Changes and License Issues via WMI Repair
  • Hikvision Cameras Showing "Unauthorized" after the v6.1 update
  • Axis multi-sensor Devices running Axis OS9.5+ toggle in online/offline state
  • How to Fix Missing Nx VMS emails in Microsoft email services
  • Nx Witness Desktop Client Crash on Windows
  • Plugins are unavailable
  • Dahua Analytics Event do not show in the VMS
  • Dahua Smart IVS Metadata provides incorrect color information
  • Dahua Authentication Issue
  • Hikvision camera with the V5.7.12 or newer firmware cannot be added to Nx Witness
  • How to prevent your Bosch camera's stream from switching to MJPEG
  • How to use Generic Events with the Show desktop notification action
  • The Server and/or Desktop Client application crashes due to libeay32.dll issue (Windows only)
  • Nx Server won't run automatically at startup in Windows or Ubuntu
  • Nx Witness terminates right away in my virtual machine
  • NAS storage becomes unavailable and shows invalid storage on Windows

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