Kevin Chen

I always come across instances where someone opened a specific video wall screen and forgot to close it, causing the screen to be locked. Is there anyway as a super user (master admin) to kick thes...

I have an NX server with 2 iscsi storage, and they are used solely for NX only.Noticed the number of calender days I have for playback dropped from 30 days to 9 days. Under Storage Analytics I only...

Hi guys Curious to know if there's a way to import devices in bulk?This is especially useful when I'm adding via RTSP, since they can only be added using very  specific url. RegardsKevin

Hi guys This happened a few times when I was doing backup of my servers footage. It says "Transcoding is required. Export session restarted.", and the backup process took a few times longer, and al...

Hi I have a NAS with 2 LUNs created, each of them is attached to an Nx server (Nx Server 1 and 2 which are merged) via iscsi. Now I keep having "I/O error has occured" on Server 2, but when I check...

Hi I have trouble opening .nov file, especially huge ones that is as big as 2TB plus.Is there a correct way of opening a big file like this? As it more or less hangs the computer when trying to ope...

Hi Usually, I can go to Nx licensing portal (https://licensing.networkoptix.com/) to remove my license and re-establish them into the server. Now, there's always this error when attempting the same...

Hi guys Just to check what's the best way to export videos from 4 merged servers (for now I name them nx1, nx2, nx3 and nx4). I tried having each of the server export their own set of cameras, but ...

Hi all Due to internet connectivity, I stopped my NX client halfway through updating. Now I can't run it, or uninstall the old version. What can I do next? I don't see any guide to manually remove ...

Hi guys I'm having some problem streaming this particular camera to my Nx Server.It support ONVIF Profile S, and I have no trouble adding it to my Nx Server. However, streaming doesn't work. I do m...