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Video export encounter the following message "Transcoding is required. Export session restarted."

Completed

Comments

2 comments

  • Wendy Chuang
    • Network Optix team

    Hi Kevin Chen,

    The transcoding is expected behavior if the timeslot of the exported archive contains a different codec.
    For example,
    - Codec of the primary stream is h.265 during 15:00-15:30 
    - Codec of the primary stream is h.264 during 15:31-16:00 

    When exporting the footage between 15:00-16:00, transcoding will happen. It needs more time(depending on your hardware) to decode/encode the footage.
    Another scenario may be - The camera doesn't always record dual-stream, and the codec of the primary/secondary stream is not the same.

    Thank you.

    1
  • Norman
    • Network Optix team

    We have not heard back from you in a while, so we are going to assume your question has been answered and set this topic to 'Completed'.

    0

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