Wendy Chuang
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Activity overview
Latest activity by Wendy Chuang-
Wendy Chuang commented,
Official comment Hi Jamie Littin, Thanks for your information.The content of the response represents the reason that you are looking for.Here you will find around 14 seconds gap between vmsTime and osTime(162802190...
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Wendy Chuang commented,
Hi Jamie Littin, Sorry for missing the information in your post. Could you provide the API response when running the /api/getTime on your server? Thank you.
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Wendy Chuang commented,
Hi Jamie Littin, You may misunderstand the displayed time that is showing in your picture 1:- The displayed time of the bottom left corner is your client's OS time(Picture 1). - The timestamp recor...
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Wendy Chuang commented,
Official comment The AXIS Q6100 multi-channels cameras will be fully integrated with Nx by the native API since 4.2 patch (4.2.0.33117). After upgrading to the patch build, you should be able to discover 4 channels...
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Wendy Chuang commented,
The ticket has been created. Please reply to us with the required info directly. Thank you for your cooperation!
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Wendy Chuang commented,
Hi David Hynes, Thanks for getting back to us. If you agree to forward the camera, you will receive another mail from our ticket system with a ticket number. Then you could reply to us with the req...
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Wendy Chuang commented,
Hi David Hynes, We have not heard back from you in a while, so we are going to assume your question has been answered and set this post to Completed. Feel free to add your comment for something fol...
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Wendy Chuang commented,
Hi Shane O'Connell, My colleague has written an example script for the snapshot tool. Feel free to download it here and play with it. If periodically capturing is required, you could run the script...
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Wendy Chuang commented,
Hi David Hynes, Just checking in to make sure you received our response as it has been a while since we have heard from you. Please let us know if you still need help by responding to this message.
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Wendy Chuang commented,
Hi David Hynes, Please let me know whether you are willing to forward the camera to us, so that we could test and check it on our side. If you agree with it, I'll forward your post to our ticket sy...