Wendy Chuang

Hi Mark Edwards ,Could you please confirm whether the camera firmware is up to date? Also, how was the device added, via auto-discovery or manual search?It’s possible that the Milesight camera repo...

Hi Sen Haerens Matthijs M yagi kosuke ,We’re already aware of this issue in version 6.0.6, and it will be fixed in the next major release (v6.1).Thank you.

Hi Josh, We've already received tons of issues related to the Nvidia graphics driver on OpenGL, including client crashes, freezes, or memory leaks. To improve the user experience, we plan to enable...

Hi Jeff Jones ,Could you upgrade to the latest release(v6.0.5) and check if it resolves the issue? If not, please share the model information of those devices.Thank you.

Hi Wei ,Please refer to this article for the details. We integrate with most camera brands via the ONVIF standard, while only a few, such as Hanwha and AXIS, are supported through native APIs.Durin...

Hi Markham Gee, I've created a ticket for you to share more information about the problem you're facing. Please check your mailbox and reply to the mail directly. Thank you!

Hi Cooper, Omri S, Anders Knutsen, Zack Sauve, Cooper and paul chandler! We are aware of this permission issue and have included a fix in the next release (v6.0.1). The release is now available int...

Hi Henk Heijmink, Nx has already supported the ONVIF event for the I/O service. ONVIF Profile M is currently on the development roadmap. Thank you.

Hi Guilhem Decoux, Thank you for your feedback. The issue has been reported by other customers as well. Our developers are investigating it, and we aim to include a fix in the next release. ...

Hi WallaWalla, Since you've already created duplicated content in our ticket system, I'll change the status of this post to complete. Let's have a further discussion over the ticket.   Thank you.