Users have the ability to deactivate and move a License Key from one computer to another.
License Deactivation Limitations:
- Users can deactivate and move a license a MAXIMUM of 3 times.
- Users must have an active Internet connection in order to process the request.
- Time licenses cannot be deactivated.
To Deactivate A License Key:
- Open the Nx Desktop client.
- From the Main Menu select System Administration.
- In the System Administration dialog select the Licenses tab.
- Click on the License Key to be deactivated to highlight.
- Once you have selected the License Key click on the Deactivate button.
- Fill out the Deactivation form and press Next.
Please, submit a deactivation request using this form.
If you have any questions related to this topic, or you want to share your experience with other community members or our team, please visit and engage in our support community or reach out to your local reseller.
What happens when you got to replace the hardware the after the 3rd time?
Simply open a ticket here with all the details and we'll do the rest.
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