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Nx Support

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Activity overview

Latest activity by Nx Support
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    Nx Support created an article,

    How to prepare PTZ cameras for Advanced PTZ calibration?

    Which PTZ control modes are available in Nx Witness?  Nx Witness supports two different modes for PTZ cameras: Standard (ONVIF) PTZ  Advanced PTZ  More information about these modes can be found ...

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    Nx Support created an article,

    Instant Analytic Events are Triggered only Once on the Build 4.2.0.326xx

    What is the problem and why does it occur? Instant In-Camera Analytic Events are the ones that occur instantly and do not continue: line crossing, gunshot detection etc. The issue is that those eve...

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    Nx Support created an article,

    Troubleshooting Analytics Issues for Cameras and Plugins

    This article describes how to enable and use analytics logging to assist in troubleshooting video analytics issues.  The values used in the example commands and outputs below are based on the camer...

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    Nx Support created an article,

    How to collect Nx Mobile debug logs?

    When reporting issues you encounter on Nx Mobile, providing a client log can help the Nx support team investigate and resolve your request. The most common issues that can be investigated are clou...

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    Nx Support created an article,

    Action: Send Mobile Notification

    What is the Send Mobile Notification action? Nx Witness allows Administrators to create Rules to Send Mobile Notifications to operators on the Nx Witness Mobile Client. When a notification appears ...

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    Nx Support created an article,

    VIVOTEK cameras go offline after updating to Nx Witness v4.1.0

    Issue Description Some VIVOTEK cameras appear offline when using Nx Witness 4.1+ and the following description is shown if you select the diagnostics button:  FAILED: Camera request “GetProfiles” f...

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    Nx Support commented,

    Jordan IUNCKER Unfortunately, those requests are not smth that can be released in such a short timeframe :)I wish we had this speed of development, but the reality is that we have a lot of feature ...

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    Nx Support commented,

    Jordan IUNCKERUnfortunately, those requests are not smth that can be released in such a short timeframe :)I wish we had this speed of development, but the reality is that we have a lot of feature r...

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    Nx Support created an article,

    Open-Source OpenVINO Analytics Plugin

    What is OpenVINO Analytics Plugin? OpenVINO Object Detection Analytics Plugin is an open-source plugin created for Nx Meta to demonstrate person detection and tracking. It is meant to be used as an...

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    Nx Support created an article,

    How to bypass the QT scaling issue in Ubuntu

    What is the QT scaling issue and why does it occur? Nx Witness uses the QT Framework to render the Nx Desktop UI. Applications that use QT Framework (e.g., KeepassXC, VirtualBox, etc.) are known to...