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Nx Support

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Latest activity by Nx Support
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    Nx Support created an article,

    Using the Nx Witness PTZ API

    What is the Nx API request to perform PTZ commands? /api/ptz can be used to perform a PTZ read or write operation with 2 required parameters: camera ID and PTZ command. Read the Camera Identifiers ...

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    Nx Support created an article,

    How to Create/Restore System Backup via API

    Nx Witness allows third-party developers to back up and restore their system database using the API. In this article, we provide basic code examples in Python 3 to demonstrate one method for accomp...

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    Nx Support created an article,

    How to Use Do HTTP Requests

    What is an HTTP Request (aka HTTP Request-as-an-Action)? Do HTTP Request is a feature of Nx Witness that allows users to create a rule that sends an HTTP POST or GET request over the network to a t...

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    Nx Support created an article,

    Merging Systems in Nx Witness

    What Communication Occurs During a System Merge? When a user initiates a merge between two systems, a primary system is selected which determines which system the system settings, admin user, and c...

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    Nx Support created an article,

    Nx Witness Prerequisites, Setup, & Maintenance

    This article assists users and partners to navigate through articles regarding Nx Witness VMS installation. Users re-installing a prior system that failed can refer to Backup and Recovery. I. Befor...

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    Nx Support created an article,

    Nx Meta Authentication

    Recommended Authentication in Nx Meta Nx Meta 5.0 introduced HTTP Bearer/Session Token Authentication, an improved authentication method recommended over the deprecated methods from prior versions ...

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    Nx Support created an article,

    Push Notification Troubleshooting

    Sometimes push notifications on Nx Mobile do not work correctly. This article will provide troubleshooting steps you can take to help the support team resolve your issue. Prerequisites If you are l...

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    Nx Support created an article,

    How to Use 2-Way Audio

    The Nx API allows third-party applications to send audio to a camera and receive audio from a camera, enabling 2-way audio communication through security cameras. How does 2-way audio work? Your ca...

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    Nx Support created an article,

    How to Create .ini Files for Nx Witness?

    This article provides a basic overview of .ini files in the context of Nx Witness. How does Nx Witness use .ini files? An .ini file is a configuration file that contains attributes and configuratio...

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    Nx Support created an article,

    What is a Network Issue?

    What is a Network Issue? When Nx Server receives RTP packets and determines that packets were lost and/or did not arrive as smoothly (in the correct order) as expected. By default, this triggers th...