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Nx Support

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Activity overview

Latest activity by Nx Support
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    Nx Support created an article,

    Troubleshooting Analytics Issues for Cameras and Plugins

    This article describes how to enable and use analytics logging to assist in troubleshooting video analytics issues.  The values used in the example commands and outputs below are based on the camer...

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    Nx Support created an article,

    How to collect Nx Mobile debug logs?

    When reporting issues you encounter on Nx Mobile, providing a client log can help the Nx support team investigate and resolve your request. The most common issues that can be investigated are clou...

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    Nx Support created an article,

    Action: Send Mobile Notification

    What is the Send Mobile Notification action? Nx Witness allows Administrators to create Rules to Send Mobile Notifications to operators on the Nx Witness Mobile Client. When a notification appears ...

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    Nx Support created an article,

    VIVOTEK cameras go offline after updating to Nx Witness v4.1.0

    Issue Description Some VIVOTEK cameras appear offline when using Nx Witness 4.1+ and the following description is shown if you select the diagnostics button:  FAILED: Camera request “GetProfiles” f...

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    Nx Support commented,

    Jordan IUNCKER Unfortunately, those requests are not smth that can be released in such a short timeframe :)I wish we had this speed of development, but the reality is that we have a lot of feature ...

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    Nx Support commented,

    Jordan IUNCKERUnfortunately, those requests are not smth that can be released in such a short timeframe :)I wish we had this speed of development, but the reality is that we have a lot of feature r...

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    Nx Support created an article,

    Open-Source OpenVINO Analytics Plugin

    What is OpenVINO Analytics Plugin? OpenVINO Object Detection Analytics Plugin is an open-source plugin created for Nx Meta to demonstrate person detection and tracking. It is meant to be used as an...

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    Nx Support created an article,

    How to bypass the QT scaling issue in Ubuntu

    What is the QT scaling issue and why does it occur? Nx Witness uses the QT Framework to render the Nx Desktop UI. Applications that use QT Framework (e.g., KeepassXC, VirtualBox, etc.) are known to...

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    Nx Support created an article,

    5. Configuring Regions of Interests for event generation

    With the release of Nx Witness 4.1, Nx Desktop users can configure a new component of 3rd party video analytics called Region of Interest (ROI). ROIs on a camera allow you to specify special region...

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    Nx Support created an article,

    Step 1. Adjusting the Names

    Before continuing, read the commented source code of the sample plugin. Renaming in CMakeLists.txt Modify the names in CMakeLists.txt to match our plugin: Open CMakeLists.txt Use the Find/Replace ...