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Nx Support

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Latest activity by Nx Support
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    Nx Support created an article,

    What is a Network Issue?

    What is a Network Issue? When Nx Server receives RTP packets and determines that packets were lost and/or did not arrive as smoothly (in the correct order) as expected. By default, this triggers th...

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    Nx Support created an article,

    Reindexing and Fast Archive Scanning in Nx Witness

    What is an archive index and what does reindexing do? Nx Server creates a database that stores an index that maps the relationship between archive filenames and the physical location of the archive...

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    Nx Support created an article,

    Search Syntax in Nx Witness

    This article details the search field characteristics of Nx Desktop, Nx Server, and Nx Cloud. The search syntax is generally the same across all of our resources, but additional search features are...

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    Nx Support created an article,

    Step 5. Adding Analytics Events

    The MetaVMS Server will often need to react to certain events detected by a plugin. For example, when an object of a specific type is detected, the MetaVMS Server may need to send an HTTP request t...

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    Nx Support created an article,

    Network Optix Privacy Policy

    Network Optix, Inc. is committed to protecting your privacy and using your personal data in accordance with applicable data privacy legislation (like GDPR). Please see our Privacy Policy for more i...

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    Nx Support created an article,

    Digital Watchdog IVA/IVA+ Analytic Events Integration

    Digital Watchdog MEGApix cameras can detect and classify objects and people in real-time using IVA/IVA+ events. IVA/IVA+ integration is only available for select Powered-by-Nx products sold and sup...

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    Nx Support created an article,

    How to prepare PTZ cameras for Advanced PTZ calibration?

    Which PTZ control modes are available in Nx Witness?  Nx Witness supports two different modes for PTZ cameras: Standard (ONVIF) PTZ  Advanced PTZ  More information about these modes can be found ...

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    Nx Support created an article,

    Instant Analytic Events are Triggered only Once on the Build 4.2.0.326xx

    What is the problem and why does it occur? Instant In-Camera Analytic Events are the ones that occur instantly and do not continue: line crossing, gunshot detection etc. The issue is that those eve...

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    Nx Support created an article,

    Troubleshooting Analytics Issues for Cameras and Plugins

    This article describes how to enable and use analytics logging to assist in troubleshooting video analytics issues.  The values used in the example commands and outputs below are based on the camer...

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    Nx Support created an article,

    How to collect Nx Mobile debug logs?

    When reporting issues you encounter on Nx Mobile, providing a client log can help the Nx support team investigate and resolve your request. The most common issues that can be investigated are clou...