Wendy Chuang

Hi Sen Haerens, David Estabrook and Jeff Jones, Our developer was aware of the issue already:- After saving the layout, the SYNC button will get disabled.- After reconnecting to the system, the sav...

Hi Kevin Chen, I'm not sure whether you are facing the same problem as this topic. The only variable, in this topic, is the DST option of the Dahua camera. Dahua starts to accept the authentication...

Hi Warren Bull, Thanks for your screenshot.Both certificates are issued by Nx itself. However, typically it shouldn't happen. I could just guess Nx cannot update/modify the original file for some r...

Hi Sen Haerens Matthijs M yagi kosuke ,We’re already aware of this issue in version 6.0.6, and it will be fixed in the next major release (v6.1).Thank you.

Hi WallaWalla, We have various integrations, and therefore, I recommend consulting with the manufacturer for details on their different series of models. You can also refer to the related topic in ...

Hi Phan Hoang Nam, In order to prevent any conflict in the future, we need a unique pair of vendor/model to add any specific device to the server config. Unfortunately, it seems that this device on...

Hi Recep YILDIZ, As I've said, you are NOT able to view the recording that is stored in the NVR itself. Nx client could only pull the archive that the Nx server stores. Only some specific NVR model...

Hi @..., To change the reserved space through the Web Admin interface: Navigate to the Web Admin interface and log in with Administrator level credentials. Click on the appropriate Server under th...

Hi Kevin Chen, The transcoding is expected behavior if the timeslot of the exported archive contains a different codec.For example,- Codec of the primary stream is h.265 during 15:00-15:30 - Codec ...

Hi Mindaugas, The existing system means that you have already passed the setup wizard on your new server(192.168.88.235). You could do a quick check for this problem - Access the https://192.168.88...