Help getting the plugin Analytics event for OEM branch of Dahua
Answered
Hello,
I have an OEM branch Camera from Dahua. I want to use the Analytics Plugin for this camera. But the plugin is not showing up. Below is the Vendor and Model for this camera.
I have checked my serial number in Dahua Website and it show the camera model as: OZ-IPWSD70402
I also checked that this problem can be fixed by putting the resource_data.json in mediaserver. Here is the community post: https://support.networkoptix.com/hc/en-us/community/posts/360051944654-Support-for-Generic-or-OEM-camera-firmware-from-the-main-vendors?page=2
Can you help me add this camera to use in my server?
Thank you.
-
Hi Phan Hoang Nam,
In order to prevent any conflict in the future, we need a unique pair of vendor/model to add any specific device to the server config. Unfortunately, it seems that this device only provides a generic identifier(General/IP camera), which is not acceptable.
You could try to upgrade the firmware or contact the manufacturer to fix this problem first.
Thanks for your understanding.1 -
Thank you Wendy Chuang,
I will try upgrading the device hardware to see if the Vendor / Model have any changes.
0
Post is closed for comments.
Comments
2 comments