Michael Palmer

Steve, This usually would indicate a hardware limitation. This could be because of too many other read/write actions impacting the ability for the VMS to write recorded data as well. It could also...

Aaron, Compatibility mode occurs when the client you’re using is too old/out of date to be used for the current server version. For example: 5.1.x upgrades to 6.0.x would run into this as the 5.1....

Simone Bova Can you confirm if the Nx Media Server service itself is disabled? If not, then that would likely be why it's starting. It sounds like you may have disabled it as a startup program but ...

Acontreras Thank you for the information. I also see that you logged a ticket with our support team as well. We will continue the discussion regarding this via that support ticket. Thank you.

cgjeon Thank you for your post. When all storage is disabled then that effectively turns off the ability to record new footage to those storage devices. Warnings may show within the client (these a...

cgjeon Thank you for your post. We are confirming with our product documentation team as to why this is documented and will reply again once we've heard back. Thank you.

Acontreras Thank you for your post. Can you confirm for us if your joystick is one of the following? •Axis T8311 •Hanwha Techwin SPC-2000 Please also provide a screenshot of the Joystick Settings c...

Ralf, Upon review of the json text you provided, I do see one glaring discrepancy if the intention was to enable a disabled event rule. For the "disabled" value you have it still set to "true", whi...

cgjeon Thank you for the quick reply. I apologize for the confusion, the screenshot you provided includes the answer for why the notification is not listed. With your setup, the D:\ is currently se...

cgjeon Thank you for your post and question. Upon review, it doesn't appear that we have a notification called "Storage for analytics data is not set" which is why you are not seeing the notificati...