Norman

Dear @..., I hope this message finds you well. I would like to provide you with an update regarding your inquiry. Unfortunately, the situation remains unchanged at the moment, and we do not anticip...

Hello @..., I hope this message finds you well. I wanted to discuss with you about the Hikvision device that you added as an Onvif device. Based on my experience, if the camera doesn't respond ...

Hello @..., I hope you're doing well. I wanted to thank you for the positive update you shared with me. It's great to hear that everything is running smoothly. Regarding TCP 3345/UDP 3345, I mu...

Hi Liam Parker, Lucky guess from my side. The camera uses time-based authentication. Assure the timezone is set identical to the timezone of the server. It might be that daylight saving time wasn't...

Dear PhyaeSoneThwim, Thank you for reaching out to us. While your request may fall outside the scope of our regular support, there are definitely options available for redirecting a domain to a spe...

Hi Hermann, I hope this message finds you well. I noticed your recent topic hasn't received a response yet. To ensure that your issue is addressed promptly, I transferred your topic into a support ...

Correct Kieran. The software looks for the OS when you do a try an in-client update. From 5.1 onwards, we'll support 22.04 LTS. One workaround; if you just install the packages on the system throug...

Hi Jeff Jones, John Griffin, Some good news. In the upcoming release, there will be an GUI based feature for camera replacement. (Finally). Ps. default has been a camera ID, also prior to v5.0, but...

Hi Yuval Avishid, Nx Witness uses Bearer Authentication by default, and VLC will use Basic Authentication. A possible option could be to use Digest Authentication, but I'm not sure VLC support anyt...

Hi Norsalha Mahamud, Can you tell me the issue you encounter? Is it similar to the issue Nhat Nguyen Trong experiences?