Automate the Camera replacement procedure
In ProgressCan you build an automated tool to migrate old footage and settings over when a camera gets replaced?
Maybe you could detect if a new camera ID shows up using the same IP number from an existing camera that also happened to be recently offline, then pop up a message asking if we wanted to move footage and settings to the new camera, and delete the old camera "channel" once it's complete?
Or perhaps just a button in the camera settings dialog that says, [this is a replacement camera] which brings up the similar migration dialog and lets you pick which camera to copy from.
I did find the help resource for doing this manually. And boy is it convoluted.
http://support.networkoptix.com/hc/en-us/articles/217862448-Replace-a-camera-and-recover-related-archive-footage-
-
Hi Joel Sabine,
The feature is listed on the roadmap, it just doesn't have a fixed release date yet.
There are many feature requests and there is always a limitation in resources, and we have to make choices.Camera replacement is not a frequent routine and therefore had less of a priority to features that affect frequent routines.
JIRA-VMS-973
-
Hi Norman,
Completely understand the choices - it's not always easy keeping up with the many requests...
I'm looking at this mostly from 3x perspectives:
- From an enterprise client perspective - 1000+ camera systems typically have life-cycle management programs in place and camera replacements are frequent routines. These systems are rarely installed in one instant so are constantly changing. Not having a simple way to replace cameras is a major roadblock to using Nx for enterprise clients.
- Even for the smaller systems - often we'll use an analog encoder to reduce the cost of entry to a VMS platform for a client with existing old infrastructure and then progressively upgrade cameras to spread out the cost for clients. This makes replacement a much more frequent task.
- Quite a few times now we've had to delete/re-add cameras to a system to deal with compatibility issues when an updated device template needs to be applied (currently have this exact case ongoing) - not having a simple camera replacement tool/mechanism makes this incredibly painful.
Just my two cents for what it's worth...
-
Joel,
You point are very clear. To be honest I have no idea how people are handling it now. If I were to do it frequently, I would shoot myself in the head:-(. I feel like it must be done asap. The issue is that other SIs want archive encryption, 2FA, better AI coverage, cloud storage, LDAP groups etc, easier video export(like a link) and so on:-)
Sorry for the inconvenience. We will do our best to speed it up. Will do another brainstorm session on this, to see how to make something quick and simple. -
Because of the hassle, I've just been naming the old camera z-old (camera name) to kick it down to the bottom of the list and telling the customer they had to go to that camera if they wanted to review old footage from it. Once the old footage rolls off I then delete the camera from the list.
Please sign in to leave a comment.
Comments
13 comments