Why do my login attempts fail?
Problem: UI Components of Nx Desktop are accessible but all attempts to log in are being dropped.
Most likely it's the side effect of some antivirus or anti-malware blocking the interaction between Nx Server and Nx Desktop. They communicate via a proprietary protocol that is usually considered to be suspicious by most of the antivirus programs.
Solution: Add Nx Witness to your antivirus passlist.
Note: If it doesn't help try to disable/uninstall those programs to be able to use Nx Software.
Why is the UI glitched?
Problem: Many UI components are missing or Nx Desktop closes immediately with the error "drivers not found".
If you see missing notification bar, resource tree, and login dialog or client just won't start most likely it's happening because your video adapter driver doesn't match the necessary software requirements.
Solution: Use a GPU with OpenGL 2.1 support or emulate OpenGL 2.1 via CPU.
Note: If you see that you match minimal requirement first try to update your video driver. Use the official web-site of your video adapter's manufacturer, not embedded Windows update mechanism.
If you have any questions related to this topic or you want to share your experience with other community members or our team, please visit and engage in our support community or reach out to your local reseller.
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