Ichiro

Hi Roets. Thanks for your question.Nx Witness now does not have the built-in function to export the image when there is a motion.The original idea is that if there is a motion, then a video would b...

Hi Alexis,  Thanks for your response. When you are using NAS, you could create a volume for it. Then Nx could use that volume. A dedicated shared folder but no space limitation would still affect o...

Hi Raymond,After several tests, it looks like there is a dead point between HongKong and China.We are not sure that if this is due to the networking devices/firewall/national network limitation. Bu...

Hi Alexis,   Thanks for your feedback. 1) It is reasonable that "Nx Witness" can't and shouldn't delete any files that were not generated by Nx.An ideal and proper option is that you are suggested ...

Hi Tim,   Thanks for your questions and feedback. Your configuration is really correct. The configuration "1-SSD for OS. Then we use WD purple drives for the video storage." is also suggested to an...

Hi Trifan,   Thanks for your questions. There are three things need to be discussed.   1) Nx Witness is not yet officially fully support the launching on VM. It is on the experimental support stage...

Hi Shaopin, Thanks for your waiting. We tested the camera and check what was the issue.Unfortunately, this is a camera side firmware issue, so you would need to confirm with your camera module prov...

Hi Shaopin, Thanks for your post. Do you know who is the contact from Nx that asks you to send the device? Have you already sent that or you are going to send it? BTW, if you have sent the devices,...

Hi Robert,  Thanks for your screen recording and system information.We have created a ticket for you and we will try to reproduce and fix it.You have been also included in the mailing list so you c...

Hi Robert, Can you let me know the client version and MacBook Pro OS version? Also, if possible, can you use QuickTime to record the screen to show us the issue?We are looking forward to helping yo...