Derek Mangasarian

Hi Nhat, Looking at the Wireshark information, the camera is rejecting standard ONVIF requests from the mediaserver. Most likely, it is a camera/firmware issue. Also, if this is not a supported ven...

Hi Matt, We appreciate your feedback on this issue. Under the recording tab of the camera settings, if motion is not possible due to secondary stream, the following warning should be displayed: "Du...

You are correct about the archive index per server, and if they were to all be to one location, issues could arise with lost footage, etc. as they all share the same location. Glynn, the same would...

Hi Paul, In your scenario, I can suggest that the same volume use different folders for each server's archive. This should prevent any indexing issues if they were to be on the same drive.

Hi Benjamin, Domain or IP should both work for API requests. I would check the domain and/or the DNS / routing on the customer's specific setup.

Hi Benjamin, Thank you for your feedback on Nx Witness. Can you define the use case more specifically? There is some server hosted by you, that is sending HTTP Generic Events to the Nx Media Server...

Hi Gideon,   Glad to hear it was resolved. I'll have a response for your licensing inquiry via email once I have an answer from my team lead.

Hi Gideon, Thank you for your feedback. Especially in a Virtual Machine environment, Motherboard and MAC hardware information may change and be unstable, resulting in a HWID change.  The following ...

Hi Sean, Thank you for your feedback. I'm glad you were able to discover the cameras and get them working. Port 80 should be the HTTP default for Axis and Hikvision cameras. Encrypted streams are n...

Hi Tony, Thank you for your feedback on the Hikvision LPR integration with Nx. Can you provide the Hikvision camera model and firmware version you are using, as well as the VMS version/build?