Elan Paul

Hello support,We are trying to identify speaker devices in the response from the ‘rest/v3/devices’ endpoint. In many cases, we are able to use the ‘deviceType’ field to identify whether it is a spe...

Hello,We are making a request to the ‘rest/v3/devices’ endpoint and in order to see a response, we need to follow an unusual amount of 307 redirect responses. Usually we have 2 or 3 redirects, but ...

Hello support,We have 8 speakers installed on the nx system, which are output-only devices. On our account on the website the model shown for each device is an ONVIF_IPSPEAKER. When we request the ...

For the /rest/v3/devices/<device_id>/footage endpoint. Should the startTimeMs and endTimeMs query parameters be in UTC time or local time?Is the startTimeMs field in the output in UTC or the device...

Hello Support,We are able to authenticate our user account successfully using the cdb/oauth2/token endpoint. When we try to get the devices from rest/v3/devices the request redirects with a 307 sta...

Hello support,We are migrating our codebase to API v6. When using the old API endpoint ec2/getCamerasEx, we are able to pull in all the cameras on our system. When using v6's endpoint rest/v3/devic...

Hello support,We are trying to get an image for a Hanwa vision camera. The model is XNF-9010RV. We are using the url https://<cloud_system_id>.relay.vmsproxy.com/rest/v3/devices/<device_id>/image?s...

Hello,We have upgraded our integration to Nx's v3 REST API. When trying to make a call to rest/v3/devices it alternates between 200 success responses and timing out. We tried expanding our timeout ...

Hello,In the legacy API, we were able to use the ec2/recordedTimePeriods?cameraId={id}&startTime={time}&endTime={time} endpoint to get recordings of a camera. In the change log for rest/v3 I don't ...

Hello,In the rest/v3/servers/{id}/info endpoint's response are two fields: osTimeMs and synchronizedTimeMs. What are the difference between these two fields? Specifically, what is synchronizedTimeM...