Michael Palmer

Craig McGill Thank you for your post.The issue that you're describing matches a bug that has since been fixed in the latest versions that we have available for Nx Witness VMS. Please upgrade to the...

Jonathan Thank you for the replies and confirmation regarding the push notifications. So you're aware, there was an issue with push notifications that we identified much later in the day yesterday ...

Jonathan Thank you for your post.In regards to the push notifications issue, try logging into the web portal with the cloud account used for the mobile app (nxvms.com is the web portal address).Onc...

Jan v Gestel Thank you for your post.Please check and verify that recording is enabled on the camera, if not, then it will need to be turned on (and configured as needed). Cameras may not show up i...

Joe Cestra Thank you for the confirmation. We actually have another community post here that is detailing this exact scenario and you may benefit from reviewing the same information and implementin...

Joe Cestra Thank you for the additional details. In the second screenshot I can see that you included the JSON string that would be used for a createEvent API call to the Nx API (with the idea bein...

Joe Cestra Thank you for your post. We'll need a bit more information regarding what your specific concern is. I understand that it appears to be with HTTP requests being received (or sent) within ...

David Bessen Thank you for your post. On the surface it appears that the jpg file in question is being used as a custom client background, probably configured as part of a layout maybe? In any case...

Simon Belancic Thank you for your post. If you wish to limit what users are pulled in via LDAP then you will want to configure a Search Base (which is a specific OU you wish to pull all users from)...

Bijay Subedi Hi, I've converted your post here to a support ticket as we will likely need to review and investigate as a support matter. Please note that someone from our support team will be takin...