metadata Hikvisin ANPR

Answered

Jan v Gestel

March 18, 2025 17:03

Hello,

I have connected a Hikvision ANPR camera to NX.
I would like to integrate the metadata from the camera into NX.
In event rules → analytics event, I am unable to select the camera.
I suspect there is an issue with the plugin.
Camera model: DS-TMC403-EL.

Is there a solution for this?

 

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• 

  Michael Palmer

  • Network Optix team

  March 18, 2025 17:36

  Jan v Gestel 

  Thank you for your post.

  Please check and verify that recording is enabled on the camera, if not, then it will need to be turned on (and configured as needed). Cameras may not show up if recording is not enabled for them.

  If you still do not see it with recording enabled, then the issue could be a lack of configured analytic items on the camera end. If necessary, we would suggest that you reach out to us via a support ticket at that point if there are still concerns/issues.

  Thank you.

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