Anderson Chang

Hi Maria Smith, According to the manual page of lsblk, it provides information about available or specified block devices.However, it does not reveal the interface of the mounting drives. Could you...

Hi Kevin Chen, Here are some items you could check first. Could you please provide a list of all the folders under the E:\ and F:\ volumes?Are there any other folders or files stored outside the HD...

Hi Joe, If you are asking about mapping the audio from a microphone to a specific camera, we do support this feature.  To enable it, go to Camera Settings > Audio section, enable Audio, then select...

Hi Blair Weller, As I understand, you would like to send out the Mobile Notification when receiving the Analytics Event from the camera only when the alarm system is armed. This can achieve by: Cr...

Hi nar ter, By design, the license can be shared across the servers within the system.The total available recording channels are equal to the sum of the licenses activated on each server within the...

Hi Simon Faulkner, Could you kindly provide us with the terminal output after sending the API? I noticed two things that need to be corrected based on your command. The time format contains the HT...

Hi @..., Sorry for the late reply, I was out of the office for the past few days. Is the storage type being "USB" the reason why the system will not allow me to select that 1.8TB drive for analyti...

Hi @..., Currently, Nx Witness does not support storing the analytics data on portable storage, which includes USB external storage. Since the surveillance system is designed to store as maximum vi...

Hi @..., Please find the below answers to your questions: One address is opt/networkoptix/mediaserver/var/data. This has 30GB of storage and is in "reserved" mode, of which 3GB is free and 10GB is...

Hi Ed, By design, the Nx Cloud will help the Nx Desktop Client and Nx Mobile app to find the best way to connect to the Nx System. If you still want to connect to your Nx System directly on the Nx ...