Norman

Hi Muhamad Imam Catur,The devices you mentioned are not listed in our official supported device list. However, this doesn’t necessarily mean they won’t work; it may simply be that they haven’t been...

Hi Volkan Aydin,Failover doesn't affect the Event rules, including the plugins used, and should continue to work after the cameras failover to any other Mediaserver instance. For the responsibility...

Hi Josh Nightingale,This is doable of course, but is more complex, and requires a dedicated application that downloads the data, and adds a report. To do this, you need to confirm that the data exi...

Hi Jorge Perez,For Nx Witness, we offer one type of license to record cameras; the Nx Professional Licenses. Besides these licenses we also offer a subscription for our Nx EVOS platform. Please con...

Hi Jacob S,I haven’t set this up personally, but our technology partners Tiger Technology and Wasabi provide cloud storage solutions that are compatible with Nx Witness VMS. By configuring their st...

Hi Michael This issue is typically caused by a mismatch between the timestamp of the detected event and the timestamp used for the bounding boxes.Please ensure you are running the latest version of...

Hi Daniel Francis,The available Event Type might vary per model. If you check the available Event Types in the rules engine, a full list of provided (by the camera) Event Types are listed. If the d...

Hi Kirk Robinson,It might be possible to override the vendor setting so that LTS cameras function as Hikvision cameras and can therefore use the Hikvision analytics plugin. However, this cannot be ...

Hi Ian Hand,Without additional context, it’s not really possible to provide a clear answer.From the screenshot, it looks like there’s more disk activity on the right-hand server, but this could be ...

Hi Charm Abeywardana,Please check THIS support article, particularly step 9. With the help of the mentioned placeholders, you can create different Do HTTPS requests, based on the content. Please no...