Norman

Hi Energokub,I jut  shared some thoughts on a similar topic in another thread. Feel free to check out my response here for more details.Best regards.

Thank you Campbell Steven, and Energokub,I completely understand your concerns.To provide some peace of mind regarding how this works in practice: our authorized resellers are fully equipped and ce...

Hi Aleksandrs,What you are looking at is the Nx Maps integration, which is exclusive to the Enterprise version of Nx.If you would like to set up standard maps as a layout background, please refer t...

Hi Aleksandrs,Thank you for reaching out.The standard maps feature remains fully available in the default Nx Witness system, allowing you to use any JPG or PNG image as a background for your layout...

Hi Energokub,You're always welcome to post your general questions here in the community! However, if you are dealing with a complex issue that requires an in-depth investigation, please submit a re...

Hi Mark,I assume that a firmware update was applied to the devices and Hikvision changed the vendor name, from Hikvision to Hikmicro, and after a restart of the Media Server - after the VMS update ...

No worries Werner. Humans make mistakes, but at least you make a backup. 

Hi Jashan,For assistance with this matter, please contact Andrew Sharrem. If he is unavailable or requires further support, the NFS team is welcome to reach out to us directly. We can assist with r...

Hi Werner,Please note that Nx Witness and Nx Meta VMS are distinct products. Because they are separate platforms, it is completely normal to have two different instances running under their respect...

Hi Campbell Steven  and Ben Stook Thank you all for sharing your feedback. We completely understand that this adjustment to the support workflow feels like a significant shift, especially for teams...