Changing the Status of a Channel Partner

Review the Operational Status topic before taking this action. Status changes apply to all Channel Partners, Organizations, and Sites within Channel Partner where the status change is made.

1. Use the global search function or select the Channel Partners tab on the left menu.
2. Select the Channel Partner to modify from the search results or the table displayed.
3. Click the Edit button in the upper right-hand corner, then select Status from the menu displayed.
4. Select the intended Status and click the Next button.
5. Confirm the Status change by clicking the Edit Status button.

NOTES:

1. Status changes are nearly instantaneous and applied to all downstream entities.
2. Suspended and Shutdown states will block site access by cloud users.
3. Connected cloud users will be disconnected with limited notice or delay.
4. Recording will be stopped when a Channel Partner status is changed to Shutdown.
5. Gross profit and Revenue data is cleared.