Nx Support
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Activity overview
Latest activity by Nx Support-
Nx Support created an article,
How to replace the Milesight Plugin on the Media Server
Overview The default VMS installation includes a basic Milesight plugin developed by the Nx integrations team. However, Milesight has since developed their own upgraded plugin for our VMS, offerin...
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Nx Support created an article,
How to Disable/Enable Plugins on the Media Server
OverviewIn some occasions the Support Team might ask you to disable or enable certain plugins as part of the troubleshooting process. This article cover the method how to achieve this. In most othe...
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Nx Support created an article,
How to Batch Update Event Rules Using JSON-RPC and Internal HTTPS Requests
When managing complex security setups in the VMS, you might need to enable or disable multiple Event Rules simultaneously based on a single trigger (such as a physical I/O signal change or a Soft ...
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Nx Support created an article,
Migrate a Site to a Different OEM
This guide is intended for anyone who have made a strategic decision to transition their current architecture from one OEM to another and want to ensure continuity of their existing video archives...
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Nx Support created an article,
Connect Support
The support page within Nx Connect provides a link to a dedicated, external resources page and a method to download a debug file to assist with troubleshooting.Support PageClick the Open Support pa...
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Nx Support created an article,
Adding a Cloud Connected Site to Organization
The instructions on this page outline how to move an existing Cloud-Connected Site from an individual account to an Organization.See Upgrading to Enterprise if working with a Professional Edition S...
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Nx Support created an article,
Testing Services
This topic will cover how to add a Core (recording) Service to a device and confirm the reported number of available and in-use Services updates accordingly.NOTE: Services can only be added to devi...
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Nx Support created an article,
Downloading Summary Statements
Confirm or change the active Channel Partner. Select the Usage Statement tab in the left menu. Click on the Download Summary icon above table of available statements. Select the data format to dow...
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Nx Support created an article,
Viewing Statements
Confirm or change the active Channel Partner. Use the search service to locate a usage statement, or click on the Usage Statement tab and select a Channel Partner / Organization from the list disp...
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Nx Support created an article,
Creating an Organization
Log into Nx Connect as a Channel Partner Administrator. Select the Organizations tab on the left side menu. Click the Create Organization button Next you will navigate through the creation dialog ...