Nx Support

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Latest activity by Nx Support
  • Nx Support created an article,

    PHP2Shell (CVE-2026-109618 and CVE-2026-109619): Network Optix products aren’t affected

    On October 21, 2026, two critical PHP vulnerabilities known as PHP2Shell (CVE-2026-109618 and CVE-2026-109619) were made public. This article explains what the vulnerabilities are, confirms that Ne...

  • Nx Support created an article,

    Joystick support

    You can use most USB joysticks with the Desktop Client to control PTZ cameras and navigate the client. This article explains which joysticks work within the VMS, which platforms are supported, and ...

  • Nx Support created an article,

    Windows 11 Smart App Control blocks the Desktop Client and Media Server from starting

    What is the issue?On Windows 11 computers with Smart App Control turned on, the Desktop Client, Media Server, or tray tool might not start. Reinstalling the application doesn't help. Symptoms inclu...

  • Nx Support created an article,

    Undo the Camera Replacement

    There might be situations where you want to undo a camera replacement. Whereas it is possible to Replace a Device via the Desktop Client, undoing this process requires a different approach. You can...

  • Nx Support created an article,

    Security Advisory: Cross-Site Scripting (XSS) in "Merge with Another Site" Dropdown

    SummaryA security vulnerability (CVE-2026-78414) was identified in the WebAdmin interface. Discovered Server names received via network discovery were rendered as raw HTML without proper sanitizati...

  • Nx Support created an article,

    Split a Site into smaller Sites

    This guide explains how to split a large VMS Site into smaller Sites to maintain system stability and performance.The system supports a soft limit of 10 Media Servers per Site. Exceeding 10 servers...

  • Nx Support created an article,

    LDAP Integration FAQs

    Find answers to common questions about configuring, managing, and securing LDAP integrations between Active Directory and the VMS Media Server. This guide covers supported network configurations, d...

  • Nx Support created an article,

    View and redirect stdout and stderr on Windows

    On Windows, running mediaserver.exe directly from the console (for example, with mediaserver.exe -e) does not display standard output (stdout) or standard error (stderr) in the terminal. This is a ...

  • Nx Support created an article,

    How the Supported IP Video Devices list is populated

    We maintain the IP Video Supported Devices (IPVD) list (also available in our Cloud application; LINK) to show which cameras and video devices are currently supported, along with a brief list of th...

  • Nx Support created an article,

    Set up and use a camera Logical ID

    A Logical ID is a short numeric identifier of maximal 3 numeric digits that you can use instead of a long camera ID when making API requests. You can assign, remove, or update a Logical ID using ei...