Nx Support

The Nx Witness Desktop Client on Windows, macOS, and Linux is affected by CVE-2026-111497, also known as Node2Shell. The vulnerability is in Brotli, a component that the Desktop Client's embedded b...

If you report a problem with Nx Connect, Nx Support will ask you for a debug file. The debug file contains information that helps developers diagnose and fix errors. This article explains how to do...

On October 21, 2026, two critical PHP vulnerabilities known as PHP2Shell (CVE-2026-109618 and CVE-2026-109619) were made public. This article explains what the vulnerabilities are, confirms that Ne...

You can use most USB joysticks with the Desktop Client to control PTZ cameras and navigate the client. This article explains which joysticks work within the VMS, which platforms are supported, and ...

What is the issue?On Windows 11 computers with Smart App Control turned on, the Desktop Client, Media Server, or tray tool might not start. Reinstalling the application doesn't help. Symptoms inclu...

There might be situations where you want to undo a camera replacement. Whereas it is possible to Replace a Device via the Desktop Client, undoing this process requires a different approach. You can...

SummaryA security vulnerability (CVE-2026-78414) was identified in the WebAdmin interface. Discovered Server names received via network discovery were rendered as raw HTML without proper sanitizati...

This guide explains how to split a large VMS Site into smaller Sites to maintain system stability and performance.The system supports a soft limit of 10 Media Servers per Site. Exceeding 10 servers...

Find answers to common questions about configuring, managing, and securing LDAP integrations between Active Directory and the VMS Media Server. This guide covers supported network configurations, d...

On Windows, running mediaserver.exe directly from the console (for example, with mediaserver.exe -e) does not display standard output (stdout) or standard error (stderr) in the terminal. This is a ...