The total number of Services in a Site is the sum of available Subscriptions and the number of Services provided by active Subscription Keys.

Key Concepts

• Channel Partners price and enable the Services an Organization can consume.
• Organization Administrators use a VMS client configure devices their cameras and devices to use Services.
• VMS clients can display the total number of available services and the total number in use.
• An Organization Administrator must request their Channel Partner to increase or decrease the total number of available service to match the needs of their Organization.
• One Core Service is required per device that will be recording video data to an archive.
• A Service is “in use” when it is assigned to a device, even when the services is not actively running (recording).
• Service costs are calculated by the number of Service Subscriptions available to an Organization, including those not installed, active, or in use.

Setting the Number of Services

1. Use the global search function or select the Organization Tab on the left menu.
2. Select the Organization to modify from the search results or the list displayed.
3. When viewing the Organizations summary, find and click the Manage button in the upper right hand corner and select Sites from the pulldown menu presented.
4. A drawer will open and display a card for each Site within the Organizations.
5. Click on the summary card for an Organization to open the edit Service Quantity dialog.
6. Use the (+) and (-) buttons to adjust the number of Subscriptions. You can also click on the current number of Subscriptions and type in a new value.
7. Make all required adjustments to the quantity of each Service available to the Organization.
8. Click the Continue button to review the summary and confirm the changes.
9. Click the Confirm Changes button to save changes and exit.