Sergey Yuldashev

Hello Jason, There is a slight chance that issue is caused by usage of the outdated version of Meta VMS. I suggest you upgrade your VMS using In-Client Upgrade first: Build Number:   28437 Pas...

Hi David, If you try to reach Cloud system with base address of format <system_id>.relay.vmsproxy.com it is unnecessary to log in with Cloud Credentials. System must accept so called "local" users ...

Hi Paul, Indeed in Server response to /ec2/getCamerasEx API request you can see "ptzCapabilitites" parameters for some cameras which is actually mask for different capabilities.Any camera with non-...

Hi! Unfortunately system-wide method is not yet implemented. We'll discuss the best way to introduce it, thank you for letting us know it would be useful.

Hi Paul, Please make sure that there's no third-party services online which could lock the camera. We've run extra tests in the isolated environment when only Spectrum Server was running with Hik c...

Hi Suman, At the moment what you seek is achievable with just manually moving the archive files from the old storage path to new one.In the future it will be available to attach existing archive of...

Hi Andy, This scenario is quite specific since systems with such camera amount has been quite rare so far. But anyway, your idea is very interesting. Thanks for the request, we've added it to a ro...

Hi Chris, Recently we've started to receive many requests about this possibility. We assume it to be quite important within the security industry. So research and development of logging history is ...

Hi Andy, Basically our main point here was to make our user's life much easier. It's like in iphone where you don't have to make extra settings and don't have to read too many manuals to start work...

Hi Andy, We're going to have the input for this method readable in upcoming 2.4 or 2.3.3 release. Thanks!