Anton Babinov

Hi Tome, which VMS version are you using? There should be no issues with opening urls like https://admin:admin@{IP:port}/media/{CamID}.webm in VLC or any other video player. If you're testing 5.0 b...

Hi zhuzhenlei, I recommend you to check implementation of stub taxonomy features sample in our SDK. If you want your object type to extend basic object you can inherit your types from base library....

Hi Andres, when you send request to relay.vmsproxy.com, system redirects it to one of the relays. When you're having the issue, please check which relay is used for the connection. You can do so ei...

Hi George, It looks your client rejects self-signed certificate generated by mediaserver. There should be option for your HTTPS client to ignore self-signed certificate similar as you add certifica...

Hi Smita, described behavior can occur when using /hls API for exporting video. We're aware of this issue and in version 4.2 we implemented a workaround.  Please use /media API for exporting video ...

Hello Thomas, could you please provide few urls examples of how you open streams via replay?  Does the issue occur when you using general relay.vmsproxy.com domain name or do you use specifics rela...

Hi Aqua, in the upcoming version 5.0 we've implemented some fixed, so enabling object tab doesn't cause a delay. Fix is included in our latest 5.0 beta: In-Client Upgrade: Build Number:   34745 ...

Hello Nuno Antunes! Our cloud uses AWS SES for sending notification/password reset emails. Unfortunately,  there is a known issue that sometimes AWS SES emails are dropped by the Outlook email serv...

Hello Timothy, We are integrating the NX Witness and decided the best way to integrate is through the NX cloud if provides a single gateway into the customer system.  Unfortunately it appears only...

Hi David Brown, It is likely you've changed id of your plugin in plugin manifest. As a result, VMS detected new dll/so binary as a new plugin and created new entry in the database for it. At the sa...