Password reset for nxvms.com
Answered
The passwort reset function for nxvms.com does not work for me. I do not get any E-Mail.
Also checked Spam folder.
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Hello Nuno Antunes!
Our cloud uses AWS SES for sending notification/password reset emails. Unfortunately, there is a known issue that sometimes AWS SES emails are dropped by the Outlook email services. More related topics about this subject can be found online.
We do not have a clear solution for it, the only successful method we found online is people adding the AWS SAS email address to a whitelist in the Outlook settings.
The address that should be whitelisted is: service@networkoptix.com
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