Anton Babinov
Nx Support Team
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Activity overview
Latest activity by Anton Babinov-
Anton Babinov commented,
Hello Timothy, We are integrating the NX Witness and decided the best way to integrate is through the NX cloud if provides a single gateway into the customer system. Unfortunately it appears only...
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Anton Babinov commented,
Hi David Brown, It is likely you've changed id of your plugin in plugin manifest. As a result, VMS detected new dll/so binary as a new plugin and created new entry in the database for it. At the sa...
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Anton Babinov commented,
Hi Yovel Becker, Could you please provide more details example of what you need? For live video stream, you can use server's current time as a reference, which is accessible via /api/getTime API. I...
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Anton Babinov commented,
Hi James, sorry for the late reply. We need to look into analytics logs to see what could be the issue. This process is described in our troubleshooting guide - https://support.networkoptix.com/hc/...
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Anton Babinov commented,
Hi James, do you have any kind of logging in your plugin to confirm what was pushed to mediaserver? As a first step, could you please run similar test with sample analytics plugin? This would help...
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Anton Babinov commented,
Hi Piotr, sorry for the delayed response. 1) potential load of the station with a large number of cameras in the first stream2) displaying a large number of cameras with a small monitor from the f...
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Anton Babinov commented,
Hi James, sorry for the delayed response. If the issue is still relevant for you, could you please send output of command: ldd libstub_analytics_plugin.so for both working and non-working stub plugin?
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Anton Babinov commented,
Hi Nodirbek Baratov, depending on your task, different instruments can be used to send API requests. Each software language has third-party library allowing you to generate HTTP requests. Based on ...
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Anton Babinov commented,
Hi Bobby, sorry for the delayed response. Without samples of your code or detailed logs there is not much we can troubleshoot. Have you tried following our troubleshooting guide to investigate the ...
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Anton Babinov commented,
Hi Jort, I did some tests locally, but couldn't reproduce the issue with .mkv files. Would it be possible to arrange remote access to your test system? I can convert this thread to support ticket f...