A23 notification issue

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Matthew

• June 03, 2023 02:52

My client is currently having an issue turning on notifications. When she attempts to turn on in the settings area it pops up with a “cannot enable push notifications - please check internet connect” however the phone is connected to the wifi and cellular network. Update information • One UI version: 5.1 • Current version: A235FXXS2CWD1 / A235FOLM2CWB4 / A235FXXS2CWD1 • Security patch level: 1 May 2023 Any ideas ?

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  Anton Babinov

  • June 08, 2023 20:44

  Hello Matthew,

  at the moment we have few reports about this problem and our dev team is looking into it. In some cases clean install of mobile client solves the issue, but this workaround is not 100%. 

  I don't have any estimates for the fix yet, so I'll update you about our progress next week.

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  Matthew

  • June 29, 2023 04:16

  Have there been any updates?

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