Derek Mangasarian

Hi Benjamin, Domain or IP should both work for API requests. I would check the domain and/or the DNS / routing on the customer's specific setup.

Hi Benjamin, Thank you for your feedback on Nx Witness. Can you define the use case more specifically? There is some server hosted by you, that is sending HTTP Generic Events to the Nx Media Server...

Hi Gideon,   Glad to hear it was resolved. I'll have a response for your licensing inquiry via email once I have an answer from my team lead.

Hi Gideon, Thank you for your feedback. Especially in a Virtual Machine environment, Motherboard and MAC hardware information may change and be unstable, resulting in a HWID change.  The following ...

Hi Sean, Thank you for your feedback. I'm glad you were able to discover the cameras and get them working. Port 80 should be the HTTP default for Axis and Hikvision cameras. Encrypted streams are n...

Hi Tony, Thank you for your feedback on the Hikvision LPR integration with Nx. Can you provide the Hikvision camera model and firmware version you are using, as well as the VMS version/build?

Hi Jeff, I was unable to replicate the issue on my end. Could you provide the details of the layout you see this behavior on such as: Minimum Grid Size settings, Cell Aspect Ratio I found that if t...

Hi Alan,   Your assumption is correct on how the recording behavior reacts to Active/Inactive requests.

Hi Alan, In order to use pre/post-recording, you will need to use a Prolonged event which uses the 'State' field for requests. The pre-recording will begin after the State=Active request is sent. T...

Hi Alan, when you are using pre/post-recording times, the state=Inactive request must be sent to stop recording. (Then the post-recording timer starts) To do all of this with one request without th...