Wendy Chuang

Hi Riles, I'm sorry that I missed the most important part previously. When you running the debug mode(the process with -e argument), it will fork another process instead of running the default serv...

Hi Oleksandr, I just tested it on my side and it works perfectly. Please try again and choose the downloaded zip file directly without decompression. That means the file name should be "networkopti...

Hi Alice, Thanks for your information. Unfortunately, we don't have any plan to support such kind of configuration at the moment. The installed path still needs to keep as the default one. That mea...

Hi Alice, As my reply to your first post, we do not support to install or move Nx Witness directory to other paths. Even though you could make the soft link to the new path, there're still some sta...

Hi Alice, We do not support to install or move Nx Witness directory to other paths. Please keep it on its default path /opt/networkoptix. Thank you.

Hi Cary, Could you share more detailed information of this case? We are not able to identify the problem if the information is not enough or not clear. Likely you can answer the question below: 1)....

Hi Riles, The Nx service will start and read the database file from the default path if it is launched via Windows Service. It is likely that IDE assign another working directory includes the datab...

Hi Riles,   Thanks for your detailed info. I'd like to confirm the status of two server:1. DESKTOP-05KKVVI appears when you run the plugin 2. DevEnv_CPU_GPU is the server which you used. And you di...

Hi Riles, Could you share more information about your case?  What previous you've finished then find the duplicate server? Do you clone the image or change the server? Will you keep the old server ...

Hi Campbell, It seems the problem need further investigation. I've converted your post into our ticket system, please check your mailbox and you should receive the mail. Let's discuss via the ticke...