Raymond Wan

Hi Norman, Just verified by customer that issue is resolved now, which we're able to live view/playback from NX Cloud web portal.  Thanks.

Hi Norman, Still having the same issue that browser cannot view/playback video via cloud.

Hi Norman, Cloud ID: 88ae043d-72d2-44fd-a091-36f2b443ee57 and your login is added as administrator. Since I've replicated the issue with my office system, please kindly try to investigate.  Thanks.  

My desktop client works fine via NX Cloud connection with servers, but not in web portal for live/playback.

Last login: Tue Nov 22 15:12:55 on ttys000   The default interactive shell is now zsh. To update your account to use zsh, please run `chsh -s /bin/zsh`. For more details, please visit https://suppo...

Hi Ichiro, I've emailed you the screenshots a while ago, kindly advise if you require anything further to confirm the problem which still exists.   Thanks.   Raymond

Hi there, Your understanding is correct that customer could no longer using Smart Search for archive that recorded prior to the re-installation of OS. Would be great if more backup options will be ...

Sergey, This is a great news!  Even better than solving the route between China and outside as customers will have better experience with NX Cloud and NX system. Kindly keep me posted on when it wi...

Hi Norman, below is the result for both International and Simplified Chinese Cloud:   C:\Users\admin>python /nxcloud_passlist_checkup.py[91mnxvms.com:80 CLOSED[92mnxvms.com:443 OPEN[92mrelay.vmspro...

Hi Sergey,   One of our customer is also looking for this feature to exporting video from mobile app.  Are you saying that you will have this feature around Q3 2020?  or you have another plan to ac...