Cannot Cloud Merge 2 systems

Completed

Raymond Wan

November 02, 2026 07:09

Dear Support,

2 servers were previously cloud merged, and 1 server got faulty and be replaced with new hardware.  After the new hardware is replaced (and reloaded with saved configuration), we've tried to do the cloud merge again, message shows “completed” but actually nothing happened.   This has been retried for few times with the same results.

Please advise what steps have been missed, eg.  we need to de-merge before replacing with new hardware?

Thanks.

0

• 

  Raymond Wan

  November 03, 2026 05:04

  Problem resolved by updating the GUID.  Thanks.

  0

Post is closed for comments.