Raymond Wan
- Total activity 26
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Activity overview
Latest activity by Raymond Wan-
Raymond Wan created a post,
Cyber Security
AnsweredHi, while we're proposing the NX solution to a global scale customer, their IT department is asking: What is the standard achieved on cyber security by Network Optix? Say ISO /IEC 27001:2022 and/o...
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Raymond Wan commented,
Hi Norman, Just verified by customer that issue is resolved now, which we're able to live view/playback from NX Cloud web portal. Thanks.
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Raymond Wan commented,
Hi Norman, Still having the same issue that browser cannot view/playback video via cloud.
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Raymond Wan commented,
Hi Norman, Cloud ID: 88ae043d-72d2-44fd-a091-36f2b443ee57 and your login is added as administrator. Since I've replicated the issue with my office system, please kindly try to investigate. Thanks.
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Raymond Wan commented,
My desktop client works fine via NX Cloud connection with servers, but not in web portal for live/playback.
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Raymond Wan commented,
Last login: Tue Nov 22 15:12:55 on ttys000 The default interactive shell is now zsh. To update your account to use zsh, please run `chsh -s /bin/zsh`. For more details, please visit https://suppo...
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Raymond Wan created a post,
Cannot load live/playback views from Cloud Web Portal for servers sitting in China
CompletedUsers reported that they couldn't view live and playback from servers where installed in China. User is using Chrome and accessing the web portal from Hong Kong.
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Raymond Wan commented,
Hi Ichiro, I've emailed you the screenshots a while ago, kindly advise if you require anything further to confirm the problem which still exists. Thanks. Raymond
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Raymond Wan created a post,
Features are not able to load properly in NX Cloud for servers sitting in China
AnsweredRecently found that we couldn't manage users via NX Cloud web portal, where servers are sitting in China. Additionally, features like "View", "Setting", "Information" & "Monitoring" are also not a...
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Raymond Wan created a post,
Features are not able to load properly in NX Cloud for servers sitting in China
CompletedRecently found that we couldn't manage users via NX Cloud web portal, where servers are sitting in China. Additionally, features like "View", "Setting", "Information" & "Monitoring" are also not a...