Cloud Account appeared "This user has not yet signed up for Nx Cloud" in local server user management setting
Answered
One of the users cannot login to one of the local servers via desktop client, can found that there's an error message in the user management setting.
And this message only appears in 2 (server running 5.0) of the 6 servers.
Please advise. Thanks.
-
Hi Raymond Wan,
Thank you for reaching out.
Because you are currently using an older version of our software, it is no longer supported. Please note the following release notes for version 6.0.5.41290:
The Cloud support for VMS versions 4.2 or 5.0 will be officially dropped in August- September 2025!
To resolve your current issue and ensure smooth, continuous functionality, please update your VMS to version 6.1.2.42921. Upgrading should address the problem you reported.
Once updated, please check if the issue persists. Thank you for your understanding and cooperation.
Best regards.
0
Please sign in to leave a comment.
Comments
1 comment