Michael Palmer

Greg Thank you for your post. In short, yes, if you have it configured to allow the system to optimize cameras then this may happen depending on the camera vendor/model. Though in general, we'd nee...

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Arthur Gladwin Hi, unfortunately the VMS does not currently have the ability to cache streams locally on a server for this purpose.With that said, there are early plans to implement such a feature,...

Craig McGill Thank you for the reply.For this additional concern, let's get a formal ticket on it and we'll assist from there.You can find instructions on how to log a support ticket with us via th...

Craig McGill Thank you for your post.The issue that you're describing matches a bug that has since been fixed in the latest versions that we have available for Nx Witness VMS. Please upgrade to the...

Jonathan Thank you for the replies and confirmation regarding the push notifications. So you're aware, there was an issue with push notifications that we identified much later in the day yesterday ...

Jonathan Thank you for your post.In regards to the push notifications issue, try logging into the web portal with the cloud account used for the mobile app (nxvms.com is the web portal address).Onc...

Jan v Gestel Thank you for your post.Please check and verify that recording is enabled on the camera, if not, then it will need to be turned on (and configured as needed). Cameras may not show up i...

Joe Cestra Thank you for the confirmation. We actually have another community post here that is detailing this exact scenario and you may benefit from reviewing the same information and implementin...

Joe Cestra Thank you for the additional details. In the second screenshot I can see that you included the JSON string that would be used for a createEvent API call to the Nx API (with the idea bein...