Greg

Yes, please reopen the ticket.  I have the camera port forwarded now. 

Still havent regained PTZ control over this camera in any of the builds since going up all the way to the latest 42624  

If you search google there are hikvision firmware updates available for that model.  I wasn't able to do my updates remotely is the reason why I did the rtsp stream fix instead.  Ive had this issue...

Yes I have been using object detection for a couple years now with Hikvision cameras.  You need to have the Acusense version of the cameras and need to set up the detection in the camera

I had the same issue with a customer.  I ended up just re adding them with the rtsp stream.I would suspect that updating the firmware would correct the issue.

Norman  could you clarify how the live viewing works starting in version 6.1Will privileges need to be purchased to have live viewing beyond a time limit for the enterprise installations?  Previous...

Yes, still need assistance 

Im still having an issue with missing PTZ controls on the 49425XBNR   Every release that comes out I check to see if the issue is resolved, I just installed 40414I can add the camera with the ip ad...

Hikvision camera models  DS-2CD2387G2P-LSU/SL  with FW 5.7.20  DS-2CD2387G2H-LISUSL with FW 5.7.18 DS-2CD2347G2-LU with FW 5.7.18   I did contact DW tech support but they weren't able to solve the ...

I know these cameras do infact have object detection as I have them installed on other servers.  I just did another system this week that I had to plug a DW camera into the system to get the object...