Anderson Chang

Hi Miguel Dina, Please follow the below instructions to perform the in-client update on the system: Run the Nx Desktop Client and connect to the Nx System. Go to Main Menu > System Administration,...

Hi Peter Arnold, The Analytics Data can only be stored on the local disk for now. We use the SQLite standard for storing the Analytics Data currently, which introduces pretty strict requirements fo...

Hi Hallan Souza, May I know the details of your storage volume and the cameras?Such as the amount, size of the storage volumes, and the amount, resolution, FPS of the cameras.Could you also share t...

Hi @..., I am afraid that is the current limitation on the Nx Mobile Client. Supporting Bookmark function on the Nx Moblie Client has been discussed and designed internally.However, I am not able t...

Hi Peter Arnold, According to the screenshot, you had set the E: disk for storing the analytics data.Please set the other local disk for storing the analytics data, then the Remove option of the E:...

Hi @..., May I know which CPU architecture is on your MAC?Is it Intel CPU, or Apple Silicon CPU? Please follow the below instructions to do the basic troubleshooting:1. Refer to this support ARTICL...

Hi Jose Janampa, Nx Witness supports receiving and sending HTTP requests, generally, you can integrate any intrusion alarm systems which support the HTTP request.Here are some support ARTICLEs whic...

Hi Miguel Dina, - Off of that schedule they want to record at 1 FPS constantly. No proble here. - If a motion occurs off the Working Hours Schedule they want to increase the FPS value to 20 for as...

Hi Miguel Dina, The function you asked for is under development, which will be supported in our future release software. Currently, you can get the desired RTSP stream URL from the camera, then add...

Hi Jeremy Warnock, Please refer to this support ARTICLE for the explanation of the log entry you find. Here are a few questions for clarifying the issue.Do the log entries and issue still persist a...