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Anderson Chang

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Activity overview

Latest activity by Anderson Chang
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    Anderson Chang commented,

    1. Community
    2. Nx Witness Software Suite
    3. Dahua AI Events

    Hi Campbell Steven, A late notice: The Nx Witness starts to support some of the Dahua VCA on 5.0 version software.Please refer to our 5.0 version release note for further information. Thank you.

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    • Anderson Chang
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    Anderson Chang commented,

    1. Community
    2. Nx Witness Software Suite
    3. Server will not update

    Hi Miguel Dina, My colleague Norman brings some thoughts about this issue with me. Therefore, besides following the above instructions, for further investigation, please also provide the OS version...

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    • Anderson Chang
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    Anderson Chang commented,

    1. Community
    2. Nx Witness Software Suite
    3. Server will not update

    Hi Miguel Dina, Please follow the below instructions to perform the in-client update on the system: Run the Nx Desktop Client and connect to the Nx System. Go to Main Menu > System Administration,...

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    • Anderson Chang
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    Anderson Chang commented,

    1. Community
    2. Miscellaneous
    3. Remove an external HDD storage?

    Hi Peter Arnold, The Analytics Data can only be stored on the local disk for now. We use the SQLite standard for storing the Analytics Data currently, which introduces pretty strict requirements fo...

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    Anderson Chang commented,

    1. Community
    2. Miscellaneous
    3. Doubt in image recording

    Hi Hallan Souza, May I know the details of your storage volume and the cameras?Such as the amount, size of the storage volumes, and the amount, resolution, FPS of the cameras.Could you also share t...

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    Anderson Chang commented,

    1. Community
    2. Integrations
    3. intercom/doorbell recording

    Hi R DS, I am afraid that is the current limitation on the Nx Mobile Client. Supporting Bookmark function on the Nx Moblie Client has been discussed and designed internally.However, I am not able t...

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    Anderson Chang commented,

    1. Community
    2. Miscellaneous
    3. Remove an external HDD storage?

    Hi Peter Arnold, According to the screenshot, you had set the E: disk for storing the analytics data.Please set the other local disk for storing the analytics data, then the Remove option of the E:...

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    Anderson Chang commented,

    1. Community
    2. Miscellaneous
    3. Problems with installing 5.0.0.35270 to MacOS 10.14.6 Mojave

    Hi Mikko Lehtimäki, May I know which CPU architecture is on your MAC?Is it Intel CPU, or Apple Silicon CPU? Please follow the below instructions to do the basic troubleshooting:1. Refer to this sup...

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    Anderson Chang commented,

    1. Community
    2. Integrations
    3. Intrusion alarm systems

    Hi Jose Janampa, Nx Witness supports receiving and sending HTTP requests, generally, you can integrate any intrusion alarm systems which support the HTTP request.Here are some support ARTICLEs whic...

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    Anderson Chang commented,

    1. Community
    2. Nx Witness Software Suite
    3. How change FPS based on schedule and motion detection

    Hi Miguel Dina, - Off of that schedule they want to record at 1 FPS constantly. No proble here. - If a motion occurs off the Working Hours Schedule they want to increase the FPS value to 20 for as...