Anderson Chang

Hi Elijah G Webb, Here are the support articles talking about the storage error on Nx Witness: Nx Storage Errors How do I know that my storage drive failed? Generally, if the Nx Server only repor...

Hi Daiki Kato, We are currently conducting thorough testing of the 6.0 version Nx Witness on Ubuntu 24.04, and it is tentatively planned to officially support Ubuntu 24.04 in the next software rele...

Hi kieferdr, Please manually upgrade the Nx Server application by the installer. Theoretically, it is possible to upgrade directly from 4.1.0 to 5.0.0.However, due to the huge release time and vers...

Hi Chu I Chuan, It seems this issue requires further investigation, therefore, we would like to connect remotely to your device. To proceed, I have transferred your request to a support ticket wher...

Hi NJB, Are you referring to receiving desktop notifications from all cloud systems while the desktop client is connected to one of them? We are planning to support this feature, but unfortunately,...

Hi I S, As mentioned in the previous posts, it seems that you are encountering a common issue with Hikvision NVRs.My colleague, Ruslan, has also confirmed that, although this issue is not on our si...

Hi Glen Hathaway, The .nxdb is the archive index file, the Nx Server creates the file from time to time. You do not need to recover the .nxdb file, just conduct the reindex process, and the Nx Serv...

Hi minh le, The Nx Witness is just an application that should not affect how the OS runs. Also, as far as I know, the graphical.target indicates that the system launches with a display manager, whi...

Hi minh le, The Nx Witness is a surveillance system which is designed to retain video recordings as much as possible, when the storage volume is full, the Nx Server automatically recycles storage b...

Hi minh le, The Raspberry Pi CM4 is a variant model from the standard Raspberry Pi 4, which is equipped with the same chipsets as the standard model.Therefore, the support for the CM4 is the same a...