Anderson Chang
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Activity overview
Latest activity by Anderson Chang-
Anderson Chang commented,
Hi Bas Kraak, May I know do you connect to the Nx System with the account rather than the owner user role? Please note that only the owner account could connect the Nx System to the Nx Cloud. Here ...
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Anderson Chang commented,
Hi Maria Smith, According to the screenshot, the four ST4000VX hard drives are connected to the USB interface.Based on this information, it seems that the Nx Witness server has correctly detected t...
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Anderson Chang commented,
Hi Maria Smith, According to the manual page of lsblk, it provides information about available or specified block devices.However, it does not reveal the interface of the mounting drives. Could you...
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Anderson Chang commented,
Hi Kevin Chen, Here are some items you could check first. Could you please provide a list of all the folders under the E:\ and F:\ volumes?Are there any other folders or files stored outside the HD...
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Anderson Chang commented,
Hi Joe, If you are asking about mapping the audio from a microphone to a specific camera, we do support this feature. To enable it, go to Camera Settings > Audio section, enable Audio, then select...
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Anderson Chang commented,
Hi Blair Wellerr, As I understand, you would like to send out the Mobile Notification when receiving the Analytics Event from the camera only when the alarm system is armed. This can achieve by: C...
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Anderson Chang commented,
Hi nar ter, By design, the license can be shared across the servers within the system.The total available recording channels are equal to the sum of the licenses activated on each server within the...
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Anderson Chang commented,
Hi Simon Faulkner, Could you kindly provide us with the terminal output after sending the API? I noticed two things that need to be corrected based on your command. The time format contains the HT...
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Anderson Chang commented,
Hi Ben Williams, Sorry for the late reply, I was out of the office for the past few days. Is the storage type being "USB" the reason why the system will not allow me to select that 1.8TB drive for...
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Anderson Chang commented,
Hi Jose Janampa, Both the Professional Recording License and Analog Encoder License can be used to activate the recording on the encoder.Here are the differences between them. Professional Recordin...