Anderson Chang
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Activity overview
Latest activity by Anderson Chang-
Anderson Chang commented,
Hi NJB, Are you referring to receiving desktop notifications from all cloud systems while the desktop client is connected to one of them? We are planning to support this feature, but unfortunately,...
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Anderson Chang commented,
Hi I S, As mentioned in the previous posts, it seems that you are encountering a common issue with Hikvision NVRs.My colleague, Ruslan, has also confirmed that, although this issue is not on our si...
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Anderson Chang commented,
Hi Glen Hathaway, The .nxdb is the archive index file, the Nx Server creates the file from time to time. You do not need to recover the .nxdb file, just conduct the reindex process, and the Nx Serv...
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Anderson Chang commented,
Hi minh le, The Nx Witness is just an application that should not affect how the OS runs. Also, as far as I know, the graphical.target indicates that the system launches with a display manager, whi...
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Anderson Chang commented,
Hi minh le, The Nx Witness is a surveillance system which is designed to retain video recordings as much as possible, when the storage volume is full, the Nx Server automatically recycles storage b...
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Anderson Chang commented,
Hi minh le, The Raspberry Pi CM4 is a variant model from the standard Raspberry Pi 4, which is equipped with the same chipsets as the standard model.Therefore, the support for the CM4 is the same a...
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Anderson Chang commented,
Hi Qiang Zhao, Generally, it is suggested to upgrade the entire Nx System together, so all the server and client instances will benefit from the newer release software. However, if you are not able...
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Anderson Chang commented,
Hi I S, This is a common issue with Hikvision NVRs, and we do have a workaround for it. However, this workaround requires forwarding the device to us so that we can tweak and verify the configurati...
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Anderson Chang commented,
Hi Qiang Zhao, Please share the hardware and software configuration with us first.Including the CPU, RAM, GPU model name and the driver version, and the Windows version.Please make sure the device ...
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Anderson Chang commented,
Hi cgjeon, I just tested the Server Started event rules on my 5.1.4.38659 environment, and it worked as expected. Could you share the screenshot of the Server Started event rule on your system with...