mutou takafumi
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Activity overview
Latest activity by mutou takafumi-
mutou takafumi created a post,
Connection with NxCloud is interrupted
Hello 13 network cameras are connected, and 1 client PC is connected locally and 1 client PC is connected via the cloud. On October 7th, a communication error occurred on the monitor connected to t...
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mutou takafumi created a post,
Advanced PTZ operation of i-PRO PTZ camera not possible
AnsweredHello When moving the i-PRO PTZ camera using the advanced PTZ function, it does not move properly. To be precise, it accepts advanced PTZ operations, but it does not work with shift + click. The ca...
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mutou takafumi created a post,
Hanwha AI camera analysis event
AnsweredHi There is an open platform that can be installed on Hanwha AI cameras (PNV-A9081R and PNO-A9081R). Among the functions, there is fall detection and optional object detection (WiseDetector). Is it...
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mutou takafumi commented,
Hi Maybe my English isn't conveyed well, so I'll write it again （changed the question a bit） ①When remotely monitoring from a client PC using the UDP hole punch method in version 5.0Is TCP#3345 the...
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mutou takafumi created a post,
Toggle between UDP hole punching and relay connection
CompletedHi When remotely monitoring NxWitness, basically I think it will be a connection with UDP hole punching. If you can't connect with UDP hole punching, will you automatically attempt a relay connecti...
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mutou takafumi commented,
Hello. I am not rushing to answer, but if the customer urges me to do so and there is no problem, I would like to replace the folder, is that OK? Or was my question not clear enough? I'll be brief ...
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mutou takafumi commented,
Hello We tried everything, but it didn't work, so we verified it in-house. The verification method is as follows The verification method was to check how the files in the PC changed before and afte...
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mutou takafumi commented,
Thanks for the quick answer. 『However, if you prefer to use a previous version, simply select it and the desktop client will switch to that version instead.』When you say [select it] in the sentence...
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mutou takafumi commented,
Thank you for your response. Let me check the details. The versions of the servers at the two locations are v4.2.0.32840 and v5.0.0.35745. I have had both v4.2.0.32840 and v5.0.0.35745 client softw...
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mutou takafumi created a post,
How to enable compatibility mode in offline environment
AnsweredHello I have v4.2 and v5.0 servers in an offline environment The client PC cannot connect to the Internet. In such a case, since compatibility mode cannot be downloaded, is it not possible to acces...