Advanced PTZ operation of i-PRO PTZ camera not possible

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    Mamie Su

    Hi mutou takafumi,

    The advanced PTZ settings only apply to the specific models WV-B61301-Z1 and WV-S65340-Z2 because those are the models we've verified. However, if you provide the full model names of your cameras, we can make some adjustments to make the advanced PTZ function work for those models as well.
    We've created a support ticket for your case. If you'd like to try the advanced PTZ function, let's continue the conversation via the support ticket sent to your e-mail address. Thank you.

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