Edward Dickey

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Activity overview

Latest activity by Edward Dickey
  • Edward Dickey commented,

    Hi Norman, OK. Understood. 

  • Edward Dickey commented,

    Hi Norman, OK. VMS Version: 6.0.5.41290. Device Firmware: 2.12.03Connection Type: VPNI am connecting to the TID600R on NX using an i9 13th Gen NX Video Client running Windows 11 with RTX 4060 Ti GP...

  • Edward Dickey commented,

    Hi Norman, Thanks a lot for taking the time to look at that. I liked your suggestion re UDP and tried it tonight. Unfortunately it didn't resolve the problem. About 15 minutes after I changed it, t...

  • Edward Dickey created a post,

    The Best Intercoms

    Answered

    I need to add a new intercom outside, to work with NX, so that when someone presses the button, it will notify via NX, and to allow two-way communication. I've been using a Hanwha TID600R which is ...

  • Edward Dickey commented,

    An update: a day later the same thing was occurring.This time the whole Dell server was restarted, not just the app, just in case something was awry there. An hour later a little of the same troubl...

  • Edward Dickey created a post,

    NX Server App suddenly with extreme delays

    Completed

    Hi, I have a Dell 15th Gen Server running NX 6.1.2.42921 at a site with 60 cameras. The video client for this is a 13th Gen i9 with NVMe SSD, 32GB RAM and RTX 5060 Ti video card running 4 screens i...

  • Edward Dickey created a post,

    Hanwha TID600R Intercom bugging with 6.1.12

    I've been using a Hanwha TID600R intercom for 2 years with NX Witness and it has been working fine. But since upgrading to the new NX version 6.1.12, the live audio stream keeps cutting out. The pe...

  • Edward Dickey commented,

    I have a similar button on a Hanwha intercom on NX. It never goes red. Might want to check in the event rule (if it is running by an event rule) if those users which have it going red are included ...

  • Edward Dickey commented,

    This phenomena has caused ongoing trouble for us and I would also like to throw my support behind getting this resolved. We have no use for being notified once and then again a short time later abo...

  • Edward Dickey commented,

    What NX version are you using? Is there an NX client also open directly on the server? I've got several NX servers with varying amounts of cameras up to 120 and I haven't been able to consume 16GB ...