"Interval of action" request for improvement
New
Hello,
I would like to revive an old request to revisit/improve the "interval of action" functionality when configuring rules in NX Witness. After finding related topics here: https://support.networkoptix.com/hc/en-us/community/posts/1500000634881-Push-notifications-Delayed-2nd-notification and here: https://support.networkoptix.com/hc/en-us/community/posts/9849779707031-About-the-behavior-of-Interval-of-action it seems like I am not alone in having the desire to only have an action execute "no more than once per" interval instead of the current functionality where you would receive a notification (or action executed) at least once during the interval as well as AGAIN at the end of the interval (in the case of multiple triggers during the interval).
Although I still find it hard to be able to justify a use-case where you would want/need to ALSO receive a notification (or action executed) at the end of the interval it is clear to me that everyone else who has commented and up-voted on the related topics all agree that there should either be a configuration to modify this behavior or just fix the behavior altogether.
Is there any update on whether this fix/enhancement has been prioritized or is in the works yet? If not, is there a way that we can submit this request and have it voted on as I know there are many who are interested in it being addressed.
Thank you,
-
Official comment
Hello! Thank you for your feedback!
We do have plans to improve the behavior of this feature. While aggregation can be useful in certain scenarios (such as emailing or notifications), we share the perspective that aggregation and throttling should be treated as separate options.
Although we cannot provide a specific timeline at this moment, we're certainly prioritizing this improvement based on the feedback we’ve received and will aim to deliver it as soon as possible.
Thank you for your understanding and support!
Comment actions
Please sign in to leave a comment.
Comments
2 comments