Simon Faulkner

We have a soft button setup to open a gate with a relay on a cameraIt works fine most of the time but for some users it goes red when they hover over it and it won't workAny ideas why it goes red?T...

We have quite a few HikVision DS-2TD2617-3/V1 Dual Optical/Thermal cameras which have been running just fine for 2 years.It seems now (maybe after the 6.1 update?) that they detect correctly but af...

We have upgraded from 6.0.6.41837 to 6.1.0.42176Now the emails we send to the NOC for monitoring do not contain the camera ID so all of our notifications are failingIs there something we need to do...

HI All, I would like to send events to Pushover.net for alerts on Analytics Events, mostly Intrusion DetectionI have the HTTP Do request working and the alerts come through but I can not for the li...

Please can you make the text in the 'About' box copyableIt is a PITA and a risk transcribing :-)

I need to add an extra user who should be in the Administrators group but this choice is not available in the 'Permissions Groups' dropdown Am I being thick?Version 6.0.0.39503

In the rule for making a camera go Fullscreen it would be nice to have a choice to persist this for 5, 10, 15 seconds or X seconds then return to normalThere is an 'Exit Fullscreen' but again, not ...

Hi All,  When I zoom the timeline in using my mouse wheel it nearly always freezes at we go past the 3 hour ticksThis behaviour started on Monday but not after an update or any other change that I ...

I have tried quite hard but I can't export.  On my linux desktop I run curl --insecure -X GET "https://192.168.15.45:7001/hls/66b419ef-3afd-366b-9e3a-8892fa0e30ca.ts?pos=2023-03-14T12%3A10%3A00&dur...

I am using the API doumentation tool to learn how to operate the API I can get the list of bookmarks no problems When I try to create a book mark for a CameraID I just get badRequestIt's the same f...