Simon Faulkner

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Activity overview

Latest activity by Simon Faulkner
  • Simon Faulkner created a post,

    Soft Button

    We have a soft button setup to open a gate with a relay on a cameraIt works fine most of the time but for some users it goes red when they hover over it and it won't workAny ideas why it goes red?T...

  • Simon Faulkner commented,

    Thanks Rusian, I just hope it's not me being thick!

  • Simon Faulkner created a post,

    NX Changing the stream incorrectly

    Completed

    We have quite a few HikVision DS-2TD2617-3/V1 Dual Optical/Thermal cameras which have been running just fine for 2 years.It seems now (maybe after the 6.1 update?) that they detect correctly but af...

  • Simon Faulkner commented,

    Looking more closely and comparing an old email with one from the new firmware they look very similar so it might not be what the NOC are reporting.From what I can make out the NOC use software fro...

  • Simon Faulkner created a post,

    Camera ID in SMTP email notification

    Answered

    We have upgraded from 6.0.6.41837 to 6.1.0.42176Now the emails we send to the NOC for monitoring do not contain the camera ID so all of our notifications are failingIs there something we need to do...

  • Simon Faulkner commented,

    Garry, I think it has but I am still trying to get my head around it!See this linkhttps://support.networkoptix.com/hc/en-us/community/posts/17844491788695-Enable-Disable-Mobile-notification-rule-vi...

  • Simon Faulkner commented,

    Thank you for this Norman, I have followed your steps and event.caption does indeed expand when sent out in "Generic Event"However, I am afraid nothing expands in the event "Analytics Event"Is this...

  • Simon Faulkner commented,

    That's very kind of you sir, good luck

  • Simon Faulkner commented,

    Thank you Norman, I have tried that syntax EXACTLYThis is an Analytics EventĀ  - "intrusion detection" and Pushover receives the message and generates an alert...So we know that token and user are p...

  • Simon Faulkner created a post,

    HTTP Request Variables

    Completed

    HI All, I would like to send events to Pushover.net for alerts on Analytics Events, mostly Intrusion DetectionI have the HTTP Do request working and the alerts come through but I can not for the li...