Site Connection Issue
Hello support,
We are experiencing issues with when using the API to connect to specific sites. When attempting to connect to site A from IP address Z we receive a “host is down” type error and when we connect to the same site A from ip address Y, we are able to connect. We are not sure what the particular cause of this is as we are able to successfully connect to other sites from ip address Z. Are there any rate limit rules that flag ip addresses that we may be experiencing?
What other issues could potentially be causing this and how can we avoid this in the future?
Thank you
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Hello support,
Were you able to find an answer my above question?
Thank you
0 -
Hello support,
Were you able to find an answer to my question above?
Thank you
0 -
Hello support,
Were you able to find an answer to my question above?
Thank you
0 -
Hello support,
Were you able to find an answer my above question?
Thank you
0 -
Hey Elan,
I am not affiliated with Network Optix, but I'd like to help you. Could you share more information on how you're actually trying to connect? Through relay host, or SITEA-IP:port?
Are you getting any HTTP error codes?
You can attach screenshots too.
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