Elan Paul
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Activity overview
Latest activity by Elan Paul-
Elan Paul commented,
Hello support,Were you able to find an answer my above question?Thank you
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Elan Paul created a post,
Site Connection Issue
Hello support,We are experiencing issues with when using the API to connect to specific sites. When attempting to connect to site A from IP address Z we receive a “host is down” type error and when...
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Elan Paul commented,
Hello Andrew,I hope you had a nice weekend. Are able to supply the current list of device models that are non-DW speakers?Thank you,Elan
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Elan Paul commented,
Hi Andrew,Just checking in to see if you were able to answer my previous question.Thank you,Elan
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Elan Paul commented,
Hello Andrew,Would you be able to supply the current list of device models that are non-DW speakers?Thank you, Elan
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Elan Paul created a post,
Speaker Device Type
AnsweredHello support,We are trying to identify speaker devices in the response from the ‘rest/v3/devices’ endpoint. In many cases, we are able to use the ‘deviceType’ field to identify whether it is a spe...
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Elan Paul commented,
Hi Ichiro,Yes, the redirect concept is understood clearly and we handle this case correctly. This is not the issue we are experiencing. The issue is generally there are a few redirects per request ...
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Elan Paul commented,
Yes Ichiro. We started seeing this issue 2 days ago and are currently still seeing the issue. We have re-authenticated and here is the request and response information:Originating request url: http...
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Elan Paul created a post,
V3 Rest 307 Redirects
AnsweredHello,We are making a request to the ‘rest/v3/devices’ endpoint and in order to see a response, we need to follow an unusual amount of 307 redirect responses. Usually we have 2 or 3 redirects, but ...
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Elan Paul created a post,
Rest V3 Speakers
AnsweredHello support,We have 8 speakers installed on the nx system, which are output-only devices. On our account on the website the model shown for each device is an ONVIF_IPSPEAKER. When we request the ...