Ichiro

1. Community
2. Nx Witness VMS
3. Unable to add testcamera after I've deleted it

Hi Hendrik Baekeland , Did you open the "Auto-discover" on the Nx Witness?Please follow the instructions below. 1) Stop the test camera.2) Delete all the test cameras3) Enable the Auot-discover opt...

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• Ichiro
• February 26, 2021 08:16
• 0 votes

1. Community
2. Nx Witness VMS
3. All devices and licenses disappeared after I removed a server from the system and added it again

Hi Hendrik Baekeland, This is likely an expected behavior or a known limitation involving the server merge transactions that will be resolved in future versions. (No ETA yet unfortunately) All the ...

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• Ichiro
• February 25, 2021 05:41
• 0 votes

1. Community
2. Nx Witness VMS
3. Unable to add testcamera after I've deleted it

Hi Hendrik Baekeland, You can stop the test camera emulator, ex : close the bat script or terminate the shell script then restart them again.  Thanks.

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• Ichiro
• February 25, 2021 05:31
• 0 votes

Official comment

1. Community
2. Nx Witness VMS
3. stream with user & password

Hi hant suki, It is likely you are still using HTTP Basic authentication. However, it is recommend you can use the HTTP Digest to replace the HTTP Basic. It is also the suggested way from Nx. You c...

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• Ichiro
• February 24, 2021 04:34
• Edited
• 0 votes

1. Community
2. Nx Witness VMS
3. Support for "Generic" or "OEM" camera firmware from the main vendors

Hi Campbell Steven, If the General firmware and Dahua firmware are both available, it is suggested you can use the Dahua branded firmware for you cameras. Regarding your customer that refused to us...

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• Ichiro
• February 23, 2021 07:42
• 0 votes

1. Community
2. Nx Witness VMS
3. NX1

Also, if possible, you can use English to send out your questions or opinions, so there would be more people could read the issue and chances are they could provide cool idea/solution accordingly. ...

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• Ichiro
• February 22, 2021 04:49
• 0 votes

1. Community
2. Nx Witness VMS
3. NX1

Hi Erik Smid, The latest version that can be used on Nx1 is 4.0.4.1 has not supported the Nx1 anymore, you can find the notice in the release note of 4.1.0. We provide the procedure that could allo...

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• Ichiro
• February 22, 2021 04:49
• Edited
• 0 votes

1. Community
2. Nx Witness VMS
3. Unable to re-merge server to system

This issue has been solved by reinstalling the Nx Witness mediaserver.It is likely the serverGUID was identical due to the image clone/Database clone or some other reasons. The clean uninstallation...

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• Ichiro
• February 22, 2021 04:43
• 0 votes

Official comment

1. Community
2. Nx Witness VMS
3. N[ Client

Hi Victor Kravchuk, Thanks for your questions. I assume you did not save the layout.Every time you change the cell spacing, you need to save it. Then the next time you open the same layout, then yo...

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• Ichiro
• February 18, 2021 06:37
• 0 votes

1. Community
2. Nx Witness VMS
3. Unable to re-merge server to system

Hi Malcolm Goon Chew, Please provide the remote access in the ticket email we sent you.Thanks.

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• Ichiro
• February 18, 2021 05:48
• 0 votes