Ichiro
- Total activity 154
- Last activity
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Activity overview
Latest activity by Ichiro-
Ichiro commented,
Hi Jelos,Your issue would be escalated to the developer team.We will send you the ticket request, thanks.
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Ichiro commented,
Hi Alexis Zenios, We had a monthly patch for v4.1. Can you help to update your system and confirm if the issue persists? 1) Update the camera firmware from 5.4 to 5.5.(If applicable) 2) Update the ...
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Ichiro commented,
Hi Tanaka-san, Can you help to explain more about your use cases? From the description you mentioned -1) You have your own HTTP server than running on the same machine as Nx mediaserver?2) The HTTP...
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Ichiro commented,
Hi Alexis Zenios, What is the camera firmware of the Hikvision LPR camera?Is that 5.4, 5.5 or 5.6?
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Ichiro commented,
Hi Myles, Thanks for your post and questions. May we know which functions are your expecting to use? For Nx Witness - You would be able to see the inCamera Analytics from Nx Desktop client and use...
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Ichiro commented,
Hi Nakbayashi-San, We got the same camera reported by our partner, so I misunderstood you are their customer. It is my fault. I will create a ticket for you and provide a fix for you to confirm. ...
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Ichiro commented,
Official comment Hi Nakabayashi-san, This issue has been fixed.However, there is a test process needs to be completed The reason is because Nx Witness initialization process. Our mediaserver will send request “setV...
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Ichiro commented,
Hi David Bessen, Per our sales report, you still have the issue. We will create a ticket for your to investigate.Thanks.
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Ichiro commented,
Official comment Hi David Bessen, This is likely an issue on the camera. In v4.1.0, Nx will send request “setVideoSource” for profile in case of we haven’t changed it. Usually it is ok for every camera because ser...
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Ichiro commented,
Hi Paris, Thanks for your response. That is great.