Ichiro
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Activity overview
Latest activity by Ichiro-
Ichiro commented,
Hi Rajan, Yes, a graphics card that supports OpenGL2.1 and above should be working. Please check the minimum hardware requirements of the desktop client. https://support.networkoptix.com/hc/en-us...
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Ichiro commented,
Hi Jeff Jones, I don't see the same issue on my AXIS camera with v10 firmware.Can you collect the Wireshark for us of this issue? https://support.networkoptix.com/hc/en-us/articles/360053308054-How...
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Ichiro commented,
Hi Jeff, Can you check if you disable the ONVIF on the AXIS camera? For Nx Witness, AXIS camera does not need the ONVIF enabled. Thanks.
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Ichiro commented,
Hi Paul chen, I don't really test the SRTP on several cameras at the moment, as the requests really rare and not very common so far. It could be my misunderstanding but if you could test from your ...
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Ichiro commented,
Hi Raymond, This issue still existed?
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Ichiro commented,
Hi Kato-san, Nx Witness's update is suggested be done either using in-Client upgrade if possible. Or you may use the offline update with Zipped file. You may find detail from this article. The buil...
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Ichiro commented,
Hi Igor Nepochatov, Sorry for the late response. All links have been fixed and updated. Big thanks for helping us to identify the URL! We really appreciated your help.
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Ichiro commented,
Hi Garry Allen, Can you tell us why you need to extend the capacity and trying attached storage on this path? - If you are going to extend the recording period, it is more suggested you should moun...
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Ichiro commented,
Hi Victor Kravchuk, Which cameras you were referring to? Can you provide more detail for the cameras? (Ex: Brand, Model, Firmware). You may update the camera firmware to check if that issue can be ...
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Ichiro commented,
Hi Lucas Couvillers, Unfortunately, we did not see any screen captures attached.Besides, "OnvdV1VidE1S3" is not a profile created by the Nx Witness, so we are not able to control such creation. Las...