Ichiro
- Total activity 476
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Activity overview
Latest activity by Ichiro-
Ichiro commented,
Hi Devvon Monahan, Understood, I am going to raise an internal ticket for this issue.Please check your inbox for the system notification and then provide the necessary information. Thanks.
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Ichiro commented,
Hi Michael Dunn, Is that possible you can port-forward the camera to us for further investigation?If this is possible, then I would help to transfer this post to our internal ticket system. Thanks.
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Ichiro commented,
Hi Devvon Monahan, Can you try the version below with some crash/debug symbols? There are several crashes were fixed and included in this version. https://beta.networkoptix.com/beta-builds/default/...
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Ichiro commented,
Hi Julien ROMANO, If I understand right, the same camera could work on Windows mediaserver but not the Ubuntu server. And both are the same version in 5.0.0.35745, am I correct?
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Ichiro commented,
Hi Kris Hogh, Thanks for the suggestions. However, we can't predict if the Windows Update will break the WMI repository/service or not, this has been a known issue on Windows for ages. Sometimes th...
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Ichiro commented,
Hi Julien, May you let us know the full build number? You can get the information from the client by pressing F1 and take a snapshot. Thanks.
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Ichiro commented,
Hi Catalin Apopei, Does the issue persist after you update the DW Spectrum to the latest v5.0.0 as well as the DVR firmware?
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Ichiro commented,
Hi Julien, Nx Witness v5.0 release has not yet supported Uniview camera for the object detection. On v5.0 patch, we will be able to have the camera analytic event to be supported, but for object/me...
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Ichiro commented,
Hi Dotan Meirov, Kris Hogh Is this issue still persistent after you use the latest 5.0.0.35745?
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Ichiro commented,
Hi Kris Hogh, I am not sure what your issue is at the moment. Do you see the license lost or not recording or others? - For Windows update, it is likely the WMI repository is broken.You may use a s...