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How to send video alongside an analytics event?

Answered

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4 comments

  • Norman
    • Network Optix team

    Hello @...,

    There isn't an option to send video included in the email. 
    You could send a screenshot and there will be a link included which brings you to the moment of the event. 

    In THIS support article it is described how you can achieve this. 

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  • Permanently deleted user

    Hey Norman,

    I need the video to come attached to the event, is there anyway I can make this happen?

     

     

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  • Permanently deleted user

    I dont need it in an email either, i need it to come through with the HTTP request that will be triggered on an event

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  • Ichiro
    • Network Optix team

    Hi Joshua,

    Thanks for your question. Nx Witness now does not support to a notification which has video attached to it.
    The reason is simple. Because the video could be very large that you won't be able to receive it or your email relay servers will just ban it. As a result - Attached videos to an email as a notification might not be a practical option in most of the case. Instead, we suggested you can use the video link which would be directing to you to the exact Nx server to review the footage.

     

    As an alternative, you can write a simple middle-ware to help you with this task. The middle-ware would help to download video or relay the request, then do the corresponding tasks for you. You can write the program to extend the functions you need.
    1) Your Analytics detects the events, then send the HTTP Request from Nx to your middle-ware.
    2) Your middle-ware receives the HTTP Requests from Nx, then download the video for you then save it to a specific folder/location.
    3) It is also able to do more than just download the video, you would be able to interact with Nx or 3rd party software as well.

    Nx Witness provides the standard API and media related method, you would be able to achieve/extend the task by any programming languages you preferred.

     

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