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Bookmarking stopped with upgrade to 5.1

Completed

Comments

5 comments

  • Calypso

    Hello Wendy Chuang

    Can I please get this bumped to a ticket. 

    Thank you 

    0
  • Calypso

    This support is a bit embarrassing. Why does this forum exist if NX doesn't monitor it? Its just Lenovo spam and tumbleweeds. 

    0
  • Wendy Chuang
    • Network Optix team

    Hi Calypso,

    May I know what's the problem you are facing now? 
    Is it the "Bookmarking stopped with the upgrade to 5.1", or the "analytic storage" problem?
    Could you please take a screenshot of the storage management page?

    --

    Moreover, Kindly note that our support agents are currently prioritizing the resolution of support tickets for our valued resellers. In situations requiring immediate attention, I recommend reaching out to your designated reseller. More information regarding this process can be found in THIS topic.

    Rest assured that by following this approach, you can expect swift and efficient responses to any pressing matters you may encounter.

    We appreciate your cooperation.

    0
  • Norman
    • Network Optix team

    Calypso,

    I hope this message finds you well. While reviewing our community discussions, I noticed that there hasn't been a response from other community members regarding your query. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.

    Best regards.

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  • Norman
    • Network Optix team

    Hi Calypso,

    Since we haven't received a response from you in a while, we presume that your inquiry has been successfully resolved over time. Consequently, we will be closing this topic. Please be aware that should you need additional assistance in the future, feel free to create a new topic for general inquiries or submit a support ticket for any bugs or unexpected behavior you may encounter.

    0

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